Hotel Housekeeper
In addition to general housekeeping tasks the housekeeper duties in a hotel or similar environment will include:
- clean corridors, lobbies, stairways, elevators and lounges as well as guest rooms
- organize work schedule from the room status list, arrivals and departures
- distribute linen, towels and room supplies using wheeled carts or by hand
- restock room supplies such as drinking glasses, soaps, shampoos, writing supplies, mini bar
- replace dirty linens with clean items
- inspect and turn mattresses regularly
- store all dirty laundry in line with company policy
- monitor guest laundry bags
- replace laundry bags and slips
- check all appliances in rooms are in working order
- realign furniture and amenities according to prescribed layout
- respond to guest queries and requests
- respond to calls for housekeeping problems such as spills, broken glasses
- deliver any requested housekeeping items to guest rooms
- remove room service items
- organize and restock cart at the end of the shift
- ensure confidentiality and security of guest rooms
- follow all company safety and security procedures
- report any maintenance issues or safety hazards
- observe and report damage of hotel property
Knowledge and Experience
- high school diploma or equivalent preferred
- knowledge of cleaning and sanitation products, techniques and methods
- knowledge of cleaning sensitive materials
- working knowledge of operating cleaning equipment
- physical stamina and mobility including ability to reach, kneel and bend
- ability to lift, push and pull required load (usually about 30lbs)
Key Competencies
- attention to detail
- customer focus
- reliability
- listening skills
- adaptability
- planning and organizing
- team work
- integrity
- honesty
- high energy levels
**Extra Bonuses plus some benefits.
