APPLEBEE’S
POSITION DESCRIPTION
Title: Host
Primary Responsibilities: Greets (both arriving and departing) and seats all
guests in a friendly manner and assists in maintaining the overall guest flow of
the restaurant.
Specific Functions and Duties:
1. Opens door for guests arriving and departing. (40%*)
2. Accommodates any special needs of guests, i.e., boosters, highchairs,
disabilities. (35%*)
3. Manages the Wait List when the restaurant is full. (10%*)
4. Provides guest assistance to servers as needed. (5%*)
5. Maintains a clean and organized work area and completes cleaning as
assigned. (5%*)
6. Fills out the feature board and inflates balloons. (5%*).
Qualification Standards:
1. Reading, writing and verbal communication skills required.
2. Mobility required during the entire shift.
3. Transports and carries objects (such as high-chair) up to 15 pounds up to 15
times a shift.
4. Ability to wipe down table tops, table legs, pick up debris off the floor and
wipe down booth seats in all areas of the restaurant.
Physical Requirements:
1. Must be able to stand and exert a well-paced mobility for periods up to four
(4) hours in length.
2. Must be able to speak clearly and listen attentively to guests and other
employees.
