TeleSitter Monitor Tech Req #: 30102509 Category: Clinical/Allied Health Facility: Oakwood Corporate Services Department: Nursing Support Staffing Schedule: Casual/Contingent Shift: Rotating Job Details:
JOB DESCRIPTION
POSITION TITLE: TeleSitter Monitor Tech
BUSINESS LINE: Nursing
DEPARTMENT NAME: Beaumont Central Staffing
JOB CODE: 103930
REPORTS TO: Clinical Nurse Manager/Assistant Nurse Manager
GENERAL SUMMARY:
The TeleSitter Monitor Tech provides continuous observation and surveillance of assigned patients. First line of action is to verbally redirect the patient from engaging in at risk behaviors; summons the nursing staff if the patient requires assistance; knowledgeable and supportive of patient and institutional confidentiality and related hospital policies.
ESSENTIAL DUTIES:
1. Demonstrates understanding and proficiency of the use of the AvaSys Tele sitter Software.
2. Maintains visual observation at all times. Verbally redirects patient over a digital 2-way device, Immediately summons the nursing staff if patient requires assistance
3. Participates in hand-off information/behavior about assigned patients when arriving and at completion of shift.
4. Provides patients with explanation as necessary, but does not counsel or provide options.
5. Seeks help or advice as soon as possible when patient appears to pose a threat to themselves or others.
6. Demonstrates safe work practices and attitudes; follows safety rules.
7. Completes written documentation of patient activity as outlined by supervisor.
This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described.
STANDARD REQUIREMENTS:
1. Supports the Mission, Value and Vision of Beaumont Health (BH). Demonstrates personal commitment through active involvement in the performance improvement process.
2. Supports the Patient and Family-Centered Care (PFCC) model:
*Treats individuals with dignity and respect
*Shares complete and unbiased information with patients and their families
*Encourages and supports patient and family participation in their care
*Partners and collaborates with patients, families, and team members to ensure an excellent and positive patient experience.
3. Supports and contributes towards the BH culture:
*Brings best self to work each day
*Is highly engaged
*Reflects a team oriented approach
*Strives for excellence
*Treats patients, families, and co-workers with compassionate, extraordinary care every day
4. Supports and contributes towards the BH Just Culture Environment:
*Encourage employees to report safety and quality concerns and encourage their participation in redesigning systems and processes to minimize the risks of errors from happening.
*Just Culture is about creating an environment where employees are encouraged to do the right thing, including reporting safety and quality concerns, so that we do not compromise our values in pursuit of our mission.
5. Exhibits excellent customer service skills and behaviors toward internal and external customers and co-workers. Promotes positive public relations with patients/residents, family members, guests, and others.
6. Supports and adheres to all Beaumont Health's customer service, service excellence, and performance standards. Supports and participates with all required compliance standards that may be department specific and/or identified by the organizations including in-service training, acceptable attendance, uniform and dress code.
7. Adheres to HIPAA requirements and maintains confidentiality of all data, including patient/resident, employee and operations information.
8. Supports and participates in a collaborative team oriented environment - cooperates and works together with all co-workers, plans and completes job duties, uses appropriate communications in sensitive and emotional situations and follows up as appropriate regarding reported complaints, problems and concerns.
9. Supports, cooperates with and demonstrates safe work practices and attitudes, follows safety rules - including universal precautions - reports and prevents/corrects unsafe conditions and behaviors, and participates in organizational and departmental safety programs.
10.Completes all required compliance standards that may be department specific and/or identified by the organization.
11.Maintains current licensure, registration and/or certification, as applicable, at all times.
STANDARD... For full info follow application link.
Beaumont Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, or status as a qualified individual with a disability.