Description
Echo is seeking an Inside Sales Coordinator in our Sales department to support and grow one of our largest sales teams and their accounts while providing the world-class customer service we are known for.
As an Inside Sales Coordinator, you will focus on managing the day-to-day operations for one of our key client teams. You will be responsible for ensuring outstanding service by understanding and exceeding client expectations. This position will be based out of our Troy, MI branch office.
You'll get your hands dirty working closely with your team to execute all functions of the clients' shipping needs; help to identify exceptions in the booking and tracking process, track shipments sufficiently to verify pickups and deliveries will be made on time, manage exceptions and service failures proactively, and approve customer invoices.
You:
* Can display a sense of urgency in managing time and accomplishing tasks
* Are always one step ahead, looking for creative ways to improve old processes
* Have mastered the ability to build and maintain strong client partnerships
* Can solve any problem that's thrown your way
* Possess a truckload background or a strong desire to gain knowledge of the market and industry trends
* Are looking to join a team that is truly engaging, fast-paced, energetic, and passionate
* Are always ready for the next challenge
We:
* Value collaboration, intellectual honesty, go-getters, positive energy, and we never stop seeking ways to get better
* Put our customers' needs into everything we do
* Care about your career development as much as you do
* Work hard, period.
* Offer competitive compensation and benefits packages, challenging projects, company-wide events, co-workers you will actually like working with, and a sense of community you won't find anywhere else
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, , orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.
Employer's Job# 1173435
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