NOTE: This position is only located in Grand Rapids.
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Welcome to SpartanNash! We are excited that you have chosen to apply with us today.
Please take a moment to review this position and then read the application overview and instructions below. Depending on the position you are applying for, the application process will take between 10 and 40 minutes.
SpartanNash is an equal opportunity employer (minorities/women/disabled/veterans)
VEVRAA Federal Contractor
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POSITION SUMMARY
Responsible to process and maintain all pricing activity supporting corporate retail stores to include regular and promotional retails, electronic marketing functionality, invoice reconciliation, item authorizations, scale management and customer support.
MINIMUM REQUIREMENTS
DEGREES
High School Diploma (Required)
or GED required; College coursework preferred.
JOB EXPERIENCE
Two years of retail, scanning, vendor receiving, customer service and/or data entry experience preferred.
RESPONSIBILITIES AND ESSENTIAL DUTIES
Process all components of the direct store delivery (DSD) maintenance (i.e. new items, authorizations, cost/retail changes, promotional allowances, etc.) in a timely and efficient manner.
Build and process retail hosting offers (i.e. weekly ads, electronic marketing programs, price changes, fuel rewards, scale management, product anchor groups, item authorization status, etc.) supporting all store level pricing activity.
Perform invoice reconciliation process for all DSD vendors servicing corporate stores. Identify and research discrepancies, resolve out of tolerance invoices and follow up with applicable internal department (i.e. category management, retail store, etc.) and/or DSD vendor as needed.
Verify complex promotional offers and electronic marketing offers as applicable via the department lab system.
Research and resolve calls placed through the pricing hotline serving as the final touch point for all information flowing to corporate retail systems to include back door receiving, scanning, scales and point of sale applications.
Follow best customer service practices to support the internal and external customer on issues and questions relating to item data, promotional offers, rewards, authorizations, scales, etc.
The above statements are intended to describe the general nature and levels of work being performed as assigned for this job. This is not intended to be an exhaustive list of all responsibilities, duties and requirements; additional responsibilities may be assigned as needed.
KNOWLEDGE, SKILLS ABILITIES
Good written and verbal communication skills; ability to interface with internal associates and external vendors. Must have strong attention to detail and organization skills. Ability to meet deadlines with high level of accuracy. Basic mathematical skills and strong typing/10-key skills. Proficient in MS Office applications (i.e. Word and Excel). Must be willing to support seven-day retail operations with weekend availability.
PHYSICAL REQUIREMENT
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to lift and/or move up to 20 pounds. The associate is frequently required to sit/stand/walk. While performing the duties of this position, the associate is subject to a typical office environment and is rarely exposed to outside weather conditions. The noise level in the work environment is usually low to moderate.
EQUIPMENT
General office equipment (i.e., computer, telephone, copy/facsimile machine, etc.).
Employer's Job# 14497
Please visit job URL for more information about this opening and to view EOE statement.
