Front Office Coordinator/Sourcing Specialist
You will be the first point of contact for clients and customers so we are seeking an individual who is personable and naturally friendly as well as an excellent communicator. As a Front Office Coordinator/Sourcing Specialist, you will help explain to clients and job seekers the Express hiring process, receive and process applications, schedule interview appointments and contact our clients.
The main goal of the Front Office Coordinator is to make sure guests, customers, and clients receive professional service and attention. The Front Office Coordinator connects inbound phone calls to other staff, and handles call-in inquiries about Express. Posting job ads online and on social media sites is also a common activity.
Location: Midland, MI
Position Type: Evaluation Hire
Starting earning potential: $10.00 - 10.50 base pay plus office commissions
Schedule: Full time.
Front Office Coordinator Duties include:
- answering telephone call inquires and interact with customers in a professional manner
- conduct initial phone interviews
- updates and notates customer information within the operating system
- promoting Express Employment services and associates
- responsible for researching and resolving complaints to ensure customer retention and satisfaction in accordance with policy and procedure.
- complete necessary steps to initiate hiring process
- determines when to escalate calls that require further assistance
- maintain office area
Front Office Coordinator Qualifications:
- Thrives in a fast-paced environment
- Positive, friendly, and upbeat attitude
- High school diploma/GED required
- Computer and basic social media skills
- Must be able to work some evenings and weekends
- Proficient Microsoft Office skills and data entry
- Must have exceptional oral and written communication skills
- Demonstrate excellent customer service skills
- Able to work independently and take initiative
- Requires the ability to multitask
- Proven work history
- Be able to pass background check and drug test
Four Ways To Apply: (choose one)
- Resumes may be emailed to jobs.midlandmi@expresspros.com
- Complete an online application on our website https://www.expresspros.com/midlandmi submit it to the Midland, Michigan, location.
- Call our office 989-832-6994, Fax your up to date resume to 989-832-8263
- Visit our office 5800 Eastman Ave, Ste#203 – Midland, MI 48640
APPLY TODAY!
For a complete listing of all open positions, visit https://www.expresspros.com/MidlandMI/Job-Openings.aspx
