Account Manager Trainee
Grand Rapids, MI
Reference No:
WD-0013120
What's the role?
Are you a recent graduate? Have you recently stepped into your career but want more responsibility and an accelerated career path? Then the Account Manager Trainee - Sales Development Program is the role for you!
We're looking for motivated individuals who have a passion for sales and desire advancement opportunities throughout the U.S and globally.
Who is Hilti?
If you're new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud legacy, built over 80 years, and a worldwide reputation for pioneering products and exceptional service. With 30,000 people in more than 120 countries, we're a great place for you to show us your worth, step up to new challenges and grow your career.
Whether you've heard of us or not. Hilti is not just another organization simply participating in the global construction industry, we're shaping it. Whether it's our fully automated robot - the Jaibot, to our new and exciting industry leading platform Nuron, Hilti is an organization that pushes the boundaries of what is possible and gives you the opportunity to turn ideas into reality.
What does the role involve?
Our challenging 12-24 month sales program is a hands-on role, where you'll demonstrate our products, cross-sell our software and services, and advise customers on the most innovative and cost-efficient solutions for their needs. You'll have broad product knowledge across the complete Hilti catalogue, which opens lots of career options for the future.
Between serving customers in a retail environment, you'll carry out day-to-day processes like entering orders, receiving goods, accepting repairs and managing cash and inventories. The purpose of this role is to manage and operate a Hilti Store to maximize walk-in sales and smaller field accounts and provide a high level of customer service. All activities are performed with the ultimate objective of providing Total Customer Satisfaction and driving the Hilti Brand.
You'll get hands-on product experience alongside foundational learning from our exceptional learning & development team. You'll quickly learn everything you could possibly need to know about our industry and our products - you'll get to work with our sales teams, our product managers, you name it - you'll get the exposure you need to quickly become a leading expert in your field and we're here to support you every step of the way.
Once you're up-to-speed we'll look to get you out into the field to implement everything you've learnt directly with our customers wherever they may be.
This is the cutting edge of corporate innovation, where the pace is fast, fun, energetic and inspiring.
What do we offer?
Other than the ongoing training & mentoring mentioned above, you'll be given everything you need to excel in your role. You'll receive a generous compensation package for the work that you do with the possibility to earn bonus for going above and beyond. You'll get great benefits including Medical and Dental insurance, generous Paid Time Off (including 2 days to go and give back to your local community however you want) educational reimbursement, health and wellness days - the list goes on.
We also offer many opportunities to develop your career in various departments of interest (which we think is a pretty unique perk) alongside the possibility to work internationally in any of the 120+ countries we operate within if you decide that's the path you'd want to take.
Why should you apply?
Let's face it, we know there are lots of other companies out there. We have an excellent mix of people, which we believe makes for a more vibrant, more innovative, more productive team. Throughout the program you will work with leaders who not only understand our business but have a passion for people development and helping others achieve greatness.
What you need is:
High School Diploma or GED required; Bachelor's Degree preferred or equivalent work experience
Previous customer service and/or sales skills preferred
Ability to lead change and adapt to a fast paced, dynamic environment
Excellent written, verbal, and presentation skills
Drive to develop strong and sustainable customer relationships
Must be willing to relocate within 18-24 months
"How am I going to sell power tools? I've never drilled a hole in my life! That's what I thought when I first joined Hilti, but it's really not like that. It's about nurturing your strengths and being rewarded for hard work."
- James, Customer service representative (sales)
Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
