Transportation Area Manager- Detroit, MI
Job ID 461618 Location US-MI-Brownstown
Posted Date 9/19/2017 Company Amazon.com.dedc, LLC Position Category Fulfillment & Operations Management Recruiting Team .. Job Description
ABOUT AMAZON
At Amazon, we have a peculiar culture built on pioneering into unknown and new frontiers. From selling books to creating the Kindle; from making films to launching faster delivery, Amazon reinvents normal. After selling the first book in 1995, we have grown at an incredible rate and have become the universe's most customer-centric company. By hiring those who take risks and find fulfillment through making the impossible commonplace, Amazon cultivates a culture of innovation. Every employee at Amazon has the power to forge their own path and to have a true impact on the business...and we find that exhilarating!
Read more about us at amazon.com/about
When we hire you at Amazon, we hire for the future. With unlimited career opportunities, Amazon invests in ensuring our teams are always challenged, constantly learning from each other, and are creatively contributing to our next big idea. You will be surrounded by the best innovators of our time and we welcome you to make history with us regardless of minority, female, gender identity, disability, or sexual orientation. We value diversity!
See why diversity is important to us at amazon.com/diversity
ABOUT AMAZON OPERATIONS
Operations is at the heart of Amazon business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. In these key roles, you'll come help us exceed productivity goals and deliver against our customer promises. Our scale is expansive and our presence is growing - some of our centers across the United States and Canada are over 1 million square feet! Our goal is simple: to offer the world's greatest selection of products and services with the world's best customer experience.
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THE ROLE
Amazon's transportation teams work to ensure the delivery of packages globally for customers around the world. On the busiest day, Cyber Monday, Amazon customers around the world have ordered more than 400 items per second and the transportation teams play a critical role ensuring packages make it to customers' doors on-time and in great condition. Whether its items large or small, we find solutions to make sure we are delivering on our promise for customers.
Our Transportation Area Managers are responsible for the day-to-day operations in the Amazon Sort Center network, including inbound, outbound, and sortation operations. They will actively engage with site and regional operations leadership to implement new operational improvements and new services. We expect our managers to continually identify ways to improve our operations.
Key Job Duties
* Oversee the delivery of Amazon orders to customers
* Build, optimize, and assign delivery routes on your shift
* Communicate with and respond to Amazon Customer Service associates on delivery exceptions and requests
* Support Amazon operations leadership team in daily operations management of the building, including route assignment, leading meetings, and communicating with internal and external suppliers.
* Troubleshoot problems through to resolution, escalating as necessary
* Review and update SOPs as required
* Participate in Lean/Kaizen, Black Belt, and other Operational Excellence initiatives
* Ensure compliance throughout the site to global process standards and work on continuous improvement initiatives
Basic Qualifications
Basic Qualifications
* You have a completed bachelor's degree or 2+ years of Amazon experience
* You are authorized to work in the US without sponsorship.
* You take ownership in your work and team and are available to work overtime during Amazon's peak holiday season and as needed year-round. In addition, you are flexible to work on any type of assigned shift (nights, weekends, etc.).
* You pride yourself in leading others; you have direct management experience and have been responsible for your employees' performance.
* You have an eye for efficiency and have experience identifying and executing process improvement initiatives.
Preferred Qualifications
Preferred Qualifications
* You have a bachelor's degree in Engineering, Operations, or a related field.
* You have over 3 years of management experience in a manufacturing, production or distribution environment.
* You are leader and exhibit that in you every day work. You not only have experience in managing a team of 30+ employees, you also lead process improvements though ... For full info follow application link.
Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation
