The Global Product Information team of Technical Writers and Instructional Designers is responsible for creating and publishing documentation and training deliverables for Dematic standard solutions and subsystems.
As technical writer, you will be responsible for designing and developing training and other technical information to help engineers implement and support mechatronics products for global customers for a range of AGVs and AMRs. You will work closely with distributed development teams throughout the mechanical development lifecycle to create standard documentation deliverables such as installation guides, operator manuals, maintenance manuals, application guides, and more.
You must have a passion for working with product development teams on highly technical products and making information available to internal and external customers in innovative and engaging ways.
What we offer:
Career Development
We are here to support you for the entirety of your Dematic career. From a fast start of learning Dematic's history and foundational training to succeed in your role to leadership development programs, technical training and certifications, and Career Navigator to identify challenging new opportunities, our goal is to help you grow beyond your borders.
Competitive Compensation and Benefits
Our attractive and market competitive total rewards packages are designed to reward high performance and to assist in managing your personal and family needs. Dematic offers robust packages based on employment status and national requirements.
Pay Transparency
Dematic is committed to pay transparency. As such, the Dematic will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, Dematic will still maintain confidentiality of your pay information. Employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Dematic, or (c) consistent with Dematic's legal duty to furnish information.
Global Opportunities
As a global company, our employees are exposed to different ideas and perspectives from around the world. We offer international assignments for qualified employees and wherever possible, we offer flexible working hours and modern workspace design.
Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer
Tasks and Qualifications:
Key Responsibilities
Have a passion for flexible automation products like AGVs and AMRs, learn the products and be self-sufficient in using test equipment
Develop a deep understanding of internal and external users and their learning needs
Work closely with product managers and engineers to develop technical information
Use design specifications, engineering drawings, and test documents as source material for deliverables
Work on multiple scrum teams to plan and deliver learning materials for each product release
Build strong partnerships with engineers, product managers, and other experts
Develop and manage global content for internal engineering teams and customers
May develop, recommend, and implement technical documentation process and policy changes.
Travel occasionally to other Dematic offices and customer sites (particularly in the first six months)
Qualifications:
Bachelor's Degree in a relevant field, such as professional writing, engineering, or computer science
Minimum 5 years' experience working with technical products (hardware or software)
Exceptional writing skills to produce effective technical documentation for an engineering audience
Proven ability to plan and deliver work within an agile development process
Knowledge of AGVs, AMRs, robotics, and other automation technology is an asset
Proficiency with content authoring, publishing, and multimedia development
Strong analytical and problem-solving skills with a high attention to detail
Exceptional ability to work with cross-functional teams to build partnerships and get things done
Understanding of adult learning and instructional design principles
Experience in material handling systems or similar industry would be an asset
A good sense of humor and an ability to have fun!
Some positions in the U.S. may require vaccination against COVID-19. Where legally permitted or required, offers for such roles are contingent on the candidate providing proof of full vaccination against Covid 19 (currently one dose of the Johnson & Johnson vaccine or two doses of the Pfizer or Moderna vaccine). Candidates with medical issues or religious beliefs or practices that prevent them from getting the vaccine may request an exemption from the vaccine requirement.
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
Please see job description for required skills.
