Employer: IQVIA
Job Title: MedTech Field Service Dispensing Technician
Job Requisition: R1563365
Employment Type: Part-Time / Per Diem
Work Setting: Field-Based / Hospital Customer Sites
Work Location:
Detroit, MI / Metro Detroit – Field-Based
This position does not have a fixed Detroit office or worksite listed in the job posting. The employee will travel to hospitals and healthcare facilities throughout the Metro Detroit area to service and maintain RepScrubs uniform dispensing systems.
Candidates should reside in the Detroit metropolitan area.
O*NET Code:
49-9091.00 – Coin, Vending, and Amusement Machine Servicers and Repairers
Pay Range:
$27.00–$29.00 per hour
Travel time and eligible mileage are paid.
Hours of Work:
Part-time / per diem schedule requiring approximately 8–12 hours per week, typically 1–2 days per week.
Actual days and hours may vary depending on customer service tickets, hospital needs, equipment servicing requirements, and assigned projects.
Employees must be able to respond to and arrive at customer locations within applicable service-level requirements.
Position Summary
IQVIA is seeking a MedTech Field Service Dispensing Technician to support RepScrubs uniform management and dispensing systems at hospitals and healthcare facilities throughout the Metro Detroit area.
The technician will be responsible for maintaining adequate scrub inventory, stocking dispensing machines, performing basic equipment testing, assisting with equipment setup, and ensuring uniform dispensing systems remain operational and organized.
This position is well suited for someone who enjoys hands-on work, inventory management, organization, basic technology, and working independently in healthcare environments.
Essential Duties and Responsibilities
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Travel to hospitals and healthcare facilities throughout the Metro Detroit area.
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Restock hospital scrub dispensing and vending machines.
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Ensure healthcare staff have adequate access to clean uniforms and scrubs.
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Unpack scrubs from shipping boxes, storage containers, and other packaging.
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Organize and prepare scrubs for placement into dispensing equipment.
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Move, transport, and stock scrub inventory as needed.
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Monitor inventory levels and identify replenishment needs.
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Perform basic equipment testing using company-provided software.
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Conduct routine operational checks of dispensing equipment.
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Verify that equipment operates efficiently in designated hospital locations.
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Record equipment test results following installation, setup, or servicing.
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Assist with installation and setup of dispensing equipment when required.
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Assist with connecting or refreshing hardware and software.
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Support equipment configuration and basic troubleshooting.
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Maintain clean, organized, and safe equipment and work areas.
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Respond to assigned customer service tickets.
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Arrive at customer locations within established Service Level Agreement requirements.
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Work independently at hospital customer sites.
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Communicate professionally with hospital staff and customer representatives.
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Follow IQVIA and healthcare-facility safety, security, and credentialing requirements.
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Maintain accurate documentation related to service visits and completed work.
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Travel locally and, when necessary, nationally to support customer needs.
Required Qualifications
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High school diploma or equivalent required.
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Valid and active driver's license.
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Personal vehicle available for job-related travel.
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Ability to travel throughout the Metro Detroit area.
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Ability to travel nationally when required to support customer needs.
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Ability to lift, carry, transport, and move product safely.
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Comfortable using computers and learning company-provided software.
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Ability to perform basic equipment testing and follow technical instructions.
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Strong organizational skills.
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Strong attention to detail.
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Ability to work independently.
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Ability to work effectively as part of a team.
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Ability to respond to customer sites within required service timeframes.
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Ability to complete hospital vendor credentialing requirements.
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Must be authorized to work in the United States without employer-sponsored visa support.
Preferred Qualifications
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Education beyond a high school diploma.
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Previous healthcare experience.
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Previous warehousing or inventory experience.
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Previous stocking or material-handling experience.
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Previous equipment setup or field-service experience.
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Experience working inside hospitals or healthcare facilities.
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Experience working with computers, software, electronic equipment, or vending/dispensing systems.
Previous experience in these areas is helpful but not required.
Skills and Competencies
Successful candidates should demonstrate:
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Inventory management
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Stocking and replenishment
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Equipment servicing
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Vending or dispensing equipment support
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Basic troubleshooting
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Equipment setup
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Hardware and software support
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Basic computer skills
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Product handling
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Material handling
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Customer service
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Organization
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Attention to detail
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Time management
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Independent work
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Problem-solving
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Recordkeeping
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Communication
Travel Requirements
Local travel throughout Metro Detroit is required.
The employee must:
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Maintain an active driver's license.
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Have access to a personal vehicle for job-related assignments.
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Travel to hospital and healthcare customer locations.
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Respond to customer service calls within required Service Level Agreement timeframes.
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Be available for national travel when business needs require additional customer support.
Travel time is paid, and eligible mileage is reimbursed.
Healthcare Facility Credentialing
Because this position requires entry into hospitals and healthcare facilities, selected employees must complete applicable healthcare-facility credentialing requirements.
Depending on the customer facility, requirements may include documentation of applicable immunizations, vaccinations, tuberculosis testing, or other health and safety requirements.
IQVIA states that it follows applicable laws regarding reasonable accommodations and legally protected exemptions; however, individual healthcare-facility requirements may also apply.
Compensation
Minimum Wage: $27.00 per hour
Maximum Wage: $29.00 per hour
Actual base pay may vary depending on experience, education, skills, qualifications, location, and schedule.
Eligible travel time and mileage are paid.
This position is not eligible for IQVIA medical benefits.
About IQVIA
IQVIA is a global provider of clinical research services, commercial insights, healthcare intelligence, and MedTech services supporting the life sciences and healthcare industries.
IQVIA MedTech field-service teams support healthcare organizations through equipment servicing, technology implementation, operational support, and customer-service solutions.
IQVIA is an Equal Opportunity Employer. Qualified applicants receive consideration for employment without regard to legally protected characteristics.
