Our client seeks an experienced Business Analyst to join the Application Services team.
Tasks
- Under supervision, conducts business process analyses and needs assessments to align information technology solutions with the business initiatives.
- Supports analytical functions by assisting programmers in ascertaining user needs and adapting user procedures to final program design.
- Organizes and facilitates application testing and user acceptance to ensure business community’s needs are met.
- Acts as second and third level support for Production incidents
- Facilitate troubleshooting, both internally and externally with vendors, and close out of reported issues for multiple applications.
- Utilizes current county-wide and/or department specific software to complete assignments.
Knowledge, Skills and Abilities Required:
- Able to multi-task, working on multiple projects and internal initiatives, inclusive of upgrades, maintenance, and enhancements.
- Self-starter, critical thinking team player possessing both general technical knowledge and interpersonal skills.
Environment: Azure DevOps, MS Visio, Microsoft 365 Services, SharePoint Online, MS Teams, Agile Methodologies
NOTE: Local candidates or willing to relocate to Waterford, MI at your own expense. Hybrid work environment; onsite 2 days a week. An onsite interview may be required.
Location: Waterford, MI
Contract: 1+ years
Skills Required:
4+ years of experience in the following:
- Experienced in implementing process re-engineering, developing business requirements, use cases and test scripts using industry accepted practices.
- Experience conducting business process analysis and needs assessments
- Possess high level understanding of information technology concepts as well as the SDLC methodology.
- Experience organizing and facilitating application testing and user acceptance testing
Skills Desired – A plus to have:
- Salesforce experience
- Experience with Azure DevOps
