About Rivian
Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.
As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.
Role Summary
Rivian 3P Service and Collision Programs is seeking a Staff Business Systems Analyst to scale operations via streamlined software enhancements. This position will work closely with all areas of the Certified Collision Program including Authorized Service, R&D Workshop as well as Learning and Development, Third Party Aftersales Support and other teams. You will play a vital role in supporting and executing projects to enable Rivian vehicle repairs through third-party businesses. The successful candidate will possess strong technical acumen with a track record of evaluating software ecosystems, architecting scalable data pipelines, and optimizing internal tools for maximum efficiency and meticulous attention to detail. Additionally, excellent written and verbal communication skills, along with proficiency in data analysis and visualization, are essential for this role.
Responsibilities
Evaluate, design and implement technical tool capabilities across Collision and 3P Service programs, driving technical solutions-whether via custom integrations, pipeline automation, internal tools or platform migration-that solve operational bottlenecks
Serve as a liaison between engineering data structures and business execution, ensuring technical solutions align with program objectives and operational needs.
Define and implement automation strategies that scale operational frameworks and reduce manual intervention across technical workflows.
Collaborate with related stakeholders across the 3P Service and Collision Programs to align on projects, goals, prioritization, roadmaps, and track progress from concept to launch/grow/optimize each project.
Operates directly within engineering platforms (Databricks, GitLab, JIRA, 3DEXPERIENCE) to investigate pipeline failures, analyze missing SBoM attributes, and support cross-system integrations.
Develop and maintain Databricks-to-JIRA data ingestion pipelines to centralize engineering data and enable automated intake, tracking and data governance
Translate technical system behaviors and data pipeline outputs into executable program plans; partner with engineering teams to prioritize fixes, releases, and enhancements
Create structured queries, dashboards, and reporting to enable non-technical stakeholders to leverage engineering data for faster root-cause identification and resolution
Identify SBoM data gaps impacting part selection accuracy, cost avoidance, and downstream operational readiness; drive cross-functional remediation
Diagnose repository logic and support GitLab deployment troubleshooting for job failures, enhancements, and configuration updates
Manage complex, multi-disciplinary projects to fulfill program requirements and timelines
Identify areas of development within the third party service and collision organization and implementing strategies to enable scale, enhance efficiency, reduce costs, and improve service experience
Role requires high levels of initiative, independent judgement and indirect leadership capability
Qualifications
Self-starter who is goal-oriented, highly motivated, and comfortable working in a fast-paced environment
6+ years of experience in Automotive, with a focus on collaboration with software development
Technical understanding of vehicle systems and development
Demonstrated experience designing API integrations, data workflows, and system architectures across enterprise environments
Hands-on technical capabilities with SQL, ETL pipelines (Databricks), and repository/deployment logic (GitLab)
Proven ability to conduct root-cause technical analysis on pipeline job failures and complex data gaps
Proficient in Jira, Lucid, Confluence, Databricks, Hex other data management tools
Strong collaborator, with a willingness to drive change.
Strong program management and timeline/task execution (able to drive to critical path)
Drive cross-functional technical programs from concept to launch, defining critical path execution while aligning engineering and business stakeholders
Broad experience defining, launching, and driving strategic process redesign initiatives to improve internal and external processes and operations, working closely with cross-functional teams and stakeholders in a technology environment.
Ability to lead through influence, not necessarily reporting structure.
Flexible and adaptable to shifting priorities, particularly in response to urgent issues.
Develop and communicate a program vision and concepts effectively to... For full info follow application link.
Equal Opportnity
Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.
Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at
[email protected].
