About Us
All UP Snow Blowing helps make winter safer and less stressful across the Keweenaw through dependable, high-
quality residential snow removal. We take pride in safety, quality, efficiency, and strong customer experience.
The Role
We’re looking for a hands-on, decisive leader who can take ownership of field execution as our Field Operations
Manager.
You’ll lead real-time dispatch during snow events, monitoring routes, coordinating with operators by radio, and
making decisions as conditions change - while ensuring delivery of safe, consistent, high-quality service across all
properties.
This role is primarily based in a dispatch setting during storms, with field involvement as needed to support
operators, troubleshoot issues, or step in directly.
What You’ll Do
• Lead real-time dispatch execution within General Manager defined plans, including coordination,
prioritization, and problem solving during snow events
• Resolve field issues in real time and follow up on misses to maintain consistent service quality, escalating
recurring issues to the General Manager
• Ensure equipment readiness and uptime before, during, and after snow events
• Lead operator field training and readiness throughout the season
• Provide in-field coaching and support during dispatches
• Review operator notes post-dispatch and follow up on issues
• Coordinate with city operators and external partners
• Complete one-time clearings as needed
• Support client quoting and onboarding through field input and system setup
Season Snapshot
Oct-Nov (Preseason | Mostly Days): Support quoting, assist with hiring and training operators, ensure
equipment and field readiness
Dec-Mar (In Season | Overnights): Lead dispatch, coordinate operators, solve problems in real time while
maintaining marker placement, and equipment readiness
Apr–May (Postseason | Days): Oversee equipment storage, marker removal, and season wrap-up
What You Need
• Availability for on-call work November-April, including overnight, weekends, and holidays
• Demonstrated ability to make clear, timely decisions in high-pressure, real-time situations
• Proven ability to learn and reliably use mobile dispatch tools and our client management systems
• Working knowledge of equipment with basic troubleshooting capability
• Willing and able to work extended hours outdoors in active winter storm conditions
• Valid driver’s license, safe driving record, and reliable winter transportation
• Ability to lift 50 lbs.
Helpful Experience (Not Required)
• Experience in operations, snow removal, logistics, or team leadership
Compensation & Benefits
• $35,000–$45,000 for the 8-month season, with flexibility for higher compensation based on experience
and capability
• Paid biweekly, with performance-based bonus tied to execution, team performance, and service quality.
• Flexible PTO around storms
• Paid sick leave
• Cell phone reimbursement
• Driveway clearing (or transferable benefit)
