Job Description:
Position Description:
Employees part of this function are responsible for building and operating IT hardware and software resources in on-prem, cloud or hybrid scenarios in support of internal customer needs. They are responsible for a wide variety of activities that operationalize cross functional teams such as capacity planning and resource optimization solutions for one-off and long-term workloads, planning, configuring and maintaining servers (including mainframes), creating virtualized environments, providing analytics services, installing and maintaining specialized tools, etc
Key Responsibilities
- Involved in the design, operation, and maintenance of enterprise servers, including specialty mainframe systems like IBM/LPARS, high performance super computing systems, and general-purpose hybrid and cloud systems, for optimal end-user business operations.
- Research, design, implement and maintain complex infrastructure solutions for internal customer needs such as specialty software, data warehouses, identity access management, event frameworks, containerization and on demand scaling, etc.
- Design and configure secure virtualized environments aligned with enterprise architecture blueprints consisting of virtual machines, virtual networks, high speed and distributed storage systems (SAN, HDFS, SSD, etc.)
- Utilize existing tools or assist in engineering custom monitoring solutions to ensure systems are configured correctly, run efficiently and remain secure against potential threats.
- Monitor and review resources like CPU, memory, storage, and network traffic to ensure effective utilization aligned with expected parameters and to safeguard against runaway costs.
- Resolve bottlenecks and plan for future capacity needs based on resource usage trends. Advise enterprise architecture teams on usage trends to incorporate into future blueprints.
- Hardware Installation & Configuration
- Define and maintain zSeries hardware components using IBM Hardware Configuration Manager (HCM, CMT (Connectivity Mapping Tool) and Hardware Configuration Definition (HCD).
- Analyze and determine hardware configurations to distribute I/O across mainframes, storage systems, data centers, and Ford's worldwide Cisco ACI and FICON networks.
- Program Cisco FICON switches and mainframe IOGENs to support mainframe resources and environments
- Design, install, and maintain mainframe cable infrastructure, including cabling hardware into Ford's Cisco ACI and FICON fiber networks
- Coordinate and plan all hardware installations and de-installations, including assembling and managing installation/de-installation teams.
- Coordinate and plan all hardware microcode upgrades.
- Monitoring, Maintenance & Support
- Monitor, track, and diagnose hardware failures across all mainframe computer systems and peripheral devices
- Provide prompt problem determination and implement immediate corrective action in the event of hardware failures
- Schedule and supervise hardware maintenance activities
- Supervise hardware suppliers during equipment installation (placement, power installation, equipment clearance, etc.)
- Provide weekend, evening, and on-call (24x7x365, pager rotation) support for hardware failures and configuration launches.
- Coordinate hardware activities with other Ford’s teams, including Network, Operations and Facilities.
- Planning & Project Coordination
- Coordinate changes with storage and software teams when planning and implementing new hardware and configurations
- Attend Facility Planning meetings and support data center transition/consolidation efforts
- Participate in Disaster Recovery planning and testing, and serve as technical liaison when installing equipment for D/R or consolidation purposes
- Lead cross-functional teams and drive results on mainframe hardware projects
Skills Required:
- IT Operations
- Hardware Experience
- Network Protocols & Standards
- Network Switches
- Local Area Networks
- Network Engineering
- Configuration Management
- Computer Hardware
- Cisco
- Mainframe Systems
Experience Required:
Senior Engineer Exp: Prac. In 2 coding lang. or adv. Prac. in 1 lang.; guides. 10+ years in IT; 8+ years in development
Education Required:
Associate Degree.
Education Preferred:
Certification Program, Bachelor's Degree
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.
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