About Rivian
Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.
As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.
Role Summary
The Supplier Warranty Cost Lead directs the fair and timely recoupment of warranty costs by leading commercial negotiations and resolving disputes across a global vendor base. Serving as a vital link between engineering failure data and financial operations, this role ensures fair cost-recovery targets are achieved while preserving collaborative, productive vendor relationships. In partnership with internal technical, manufacturing, and IT teams, you will oversee root-cause corrective action tracking and refine enterprise invoicing systems. Ideal candidates bring over five years of automotive or manufacturing warranty and supplier management experience, paired with strong cross-functional communication skills and a deep understanding of industry quality standards
Responsibilities
Oversee all aspects of the fair resolution of financial responsibility associated with Supplier Warranty claims
Execute the financial responsibility resolution portion of Rivian's Supplier Warranty Partnership Program, including all direct financial recoveries, facilitation of supplier negotiations, data gathering, and technical validation for establishment of normal ratios during serial production
Be the subject matter expert and resource for the global supply base regarding Supplier Warranty financial resolution while leading supplier training webinars and facilitating transaction closure though efficient dispute resolution
Work closely with supplier warranty technical leads to coordinate the issuance of Warranty Supplier Corrective
Action Requests (WARSCAR) and tracking of supplier 8D reports, ensuring root causes are technically documented and resolved
Act as a dynamic bridge between technical analysis and financial recovery, ensuring cost recovery is fair and goals are met while building strong, collaborative networks across Rivian and our supplier base
Serve as the primary point of contact for the IT team for all Supplier Warranty financials, resolve SAP errors through collaborative problem solving, and build out invoicing solutions through the Rivian Basecamp supplier portal
Lead technical warranty discussions with DREs, SDEs, and Manufacturing to ensure consistent evidence-based messaging to the supply base
Qualifications
Bachelor's in Business, Finance, Engineering, Supply Chain, or a related technical field
5+ years of experience in warranty recovery, quality, supplier management (development, purchasing), or customer account management within an automotive or complex manufacturing environment
Basic understanding of automotive systems and how components fail/interact within a vehicle
Familiarity with structured problem-solving (8D, 5-Why) and a "work smarter" mindset focused on automation
Knowledge of automotive warranty standards (AIAG CQI-14, VDA Field Failure Analysis)
Ability to navigate complex technical discussions with suppliers while maintaining strong relationships
Familiarity with Google Workspace, Jira, SAP, Hex, Databricks, AI tools
Willingness to work in a strong cross-functional environment
Comfortable working in a manufacturing / production environment
Travel 10%
Pay Disclosure
The salary range for this role is $89,900 - $112,400 for Plymouth, MI based applicants. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, geographic location, shift, and organizational needs.
The salary range for this role is $89,900 - $112,400 for Normal, IL based applicants. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, geographic location, shift, and organizational needs.
The successful candidate may be eligible for annual performance bonus and equity awards.
We offer a comprehensive package of benefits for full-time and part-time employees, their spouse or domestic partner, and children up to age 26, including but not limited to paid vacation, paid sick leave, and a competitive portfolio of insurance benefits including life, medical, dental, vision, short-term disability... For full info follow application link.
Equal Opportnity
Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.
Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at
[email protected].
