At AdaptHealth, we offer full-service home medical equipment and related services that empower patients to live their best lives – beyond the hospital and at home.
With supporting locations across the nation, AdaptHealth is the vital link in the healthcare ecosystem that bridges the gap between patients, providers, and high-quality, compassionate care.
If you’re passionate about making a meaningful and lasting difference in the lives of patients, we invite you to explore a career with AdaptHealth.
The Operations Specialist role is one that supports patient care and operational excellence in our business. This role is unique in its ability to impact patient outcomes while driving process improvements and team performance.
Core Responsibilities:
- Support regional operations through workflow improvement, training, and process optimization
- Review and process documentation, including insurance verification, authorizations, and order accuracy
- Navigate EMR systems to enter, track, and validate patient and authorization data
- Analyze workflows, identify errors, and implement solutions to improve efficiency and quality
- Collaborate with teams and leadership to resolve issues and communicate trends
- Maintain knowledge of payer guidelines, products, and services to ensure compliance
- Assist with training materials, onboarding, and cross-functional support
- Participate in projects to refine processes and enhance operational performance
- Meet quality and performance metrics while managing multiple priorities
- Deliver, set up, and educate patients on home medical equipment as needed
- Perform patient assessments and follow-ups to support care and compliance
- Ensure accurate documentation and adherence to HIPAA, PPE, and infection control standards
- Safely operate company vehicles for equipment delivery
- Perform other duties as assigned
A full job description can be found here.
