About Rivian
Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.
As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.
Role Summary
The Staff Service Engineer, Thermal Management Systems plays a crucial role in overseeing all aspects of design for serviceability across current and future vehicle programs. This role requires a high level of independent judgment and cross-functional collaboration to embed a culture of serviceability within engineering. In this role, you will own and lead thermal management systems serviceability initiatives end-to-end and drive measurable improvements to service part strategy, tools, and processes across the Thermal domain.
The Staff Service Engineer, Thermal Management Systems will report directly to our Manager, Service Engineering. You will be expected to work in a hybrid capacity out of our Irvine, CA office.
Responsibilities
Lead the development of service parts strategies for thermal management systems, including the refrigerant loop, coolant loop, HVAC module, CRFM, and battery thermal management, across all applicable vehicle platforms.
Represent Service Engineering in cross-functional Thermal architecture reviews to advocate for serviceability requirements early in the design process.
Drive serviceability enhancements and process improvements across thermal subsystems using engineering and field data to identify and prioritize opportunities. Work with design release engineers to develop service part plans.
Develop, validate, and maintain service repair procedures for thermal system components.
Manage, monitor, and triage complex engineering changes to thermal components to assess their service impact and determine necessary actions before final review, including evaluating effects on service parts, special tools, diagnostic processes, and repair procedures.
Collaborate with Design, Reliability, Service Documentation, Service Parts, and Thermal Controls engineering to analyze and manage engineering changes and their downstream service impact.
Support root-cause investigations, Field Service Actions, Technical Service Bulletins, and containment efforts related to thermal system field issues.
Support the definition of special tools and diagnostic requirements for thermal system service and repair.
Qualifications
Bachelor's degree with 8+ years of experience in service, aftersales, and engineering environments (or equivalent experience); Mechanical, Automotive, or related engineering discipline preferred.
Strong working knowledge of Thermal Management Systems.
Proven track record of independently leading design-for-serviceability initiatives and driving decisions with broad organizational impact.
Experience with CAD/PLM tools (CATIA V5/V6, 3DEXPERIENCE/ENOVIA) for reviewing designs and managing bills of materials.
Strong cross-functional collaboration and communication skills; ability to influence stakeholders across Design, Manufacturing, Quality, and Field Service.
Experience with Jira, Confluence, and related change/issue management tools.
Ability to stand, sit, or walk for 8-10 hours per day.
Required to communicate using phone and/or e-mail.
Ability to view, read, and interpret documents.
Ability to perform all duties in an office environment that may contain ambient noise and temperature fluctuations.
Ability to independently lift and carry about 25lbs.
Frequent use of hands to handle or feel material during quality inspections.
Ability to perform all duties in a working environment that may contain dust, high noise levels, hot and cold weather
Pay Disclosure
The salary range for this role is $137,800 to $172,200 for Irvine, CA based applicants and $125,800 to $157,200 for Plymouth, MI. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, geographic location, shift, and organizational needs.
The successful candidate may be eligible for annual performance bonus and equity awards.
We offer a comprehensive package of benefits for full-time and part-time employees, their spouse or domestic partner, and children up to age 26, including but not limited to paid vacation, paid sick leave, and a competitive portfolio of insurance benefits including life, medical, dental, vision, short-term disability insurance, and long-term disability insurance to eligible employees. You may also have the opportunity to participate in... For full info follow application link.
Equal Opportnity
Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.
Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at
[email protected].
