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Equal Employment Opportunity/Veterans/Disability Employer
Shipping Lead
REPORTS TO: Warehouse Supervisor
Hours: 7AM-3:30PM Mon-Fri, with overtime as needed.
SUMMARY: The Shipping Lead is responsible for leading and coordinating all shipping operations while serving as the primary owner of shipment accuracy, on-time delivery performance, outbound material flow, carrier coordination, and shipping process execution. This position is accountable for ensuring customer orders are processed, documented, and shipped accurately and efficiently while maintaining a safe, organized, and productive shipping operation. The Shipping Lead is expected to proactively identify and resolve issues, implement process improvements, and provide hands-on leadership by working alongside associates to support customer delivery objectives.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Includes the following:
· Lead and coordinate all shipping operations at both Genesis West and East, ensuring customer orders are processed, staged, loaded, and shipped accurately and on time.
· Serve as the primary owner of on-time delivery performance, shipment accuracy, and outbound material flow.
· Coordinate outbound shipments and customer delivery requirements with Production, Customer Service, Planning, and Warehouse Operations to ensure customer commitments are achieved.
· Monitor and manage shipping schedules, delivery forecasts, and shipment priorities to proactively address risks and meet customer expectations.
· Maintain shipping accuracy and system integrity through accurate ERP/MRP transactions, shipping records, and inventory verification activities.
· Coordinate and oversee carrier relationships, freight scheduling, shipment tracking, and transportation activities to ensure efficient and cost-effective deliveries.
· Drive operational performance and problem resolution by identifying shipping, inventory, delivery, and customer service issues and implementing effective corrective actions.
· Develop and implement process improvements that enhance shipping efficiency, shipment accuracy, customer satisfaction, and overall operational performance.
· Provide hands-on leadership by working alongside associates, directing priorities, assigning work, and ensuring tasks are completed safely, accurately, and on time.
· Train, coach, and develop associates on shipping procedures, customer requirements, packaging standards, documentation requirements, equipment operation, and safety practices.
· Review and verify shipping documentation, including bills of lading, packing slips, labels, export documentation, and related shipping records to ensure compliance and accuracy.
· Coordinate and support export shipping activities, including carrier requirements, documentation, and compliance processes.
· Partner with the Warehouse Supervisor to establish priorities, develop standard work, implement new processes, and support continuous improvement initiatives.
· Provide feedback and recommendations regarding associate performance, shipping efficiency, delivery performance, and process improvements.
· Operate and oversee the safe use of powered industrial equipment, including sit-down and stand-up forklifts, electric pallet jacks, and other material handling equipment.
· Conduct equipment inspections and safety checks, ensuring equipment is maintained in safe working condition and deficiencies are promptly addressed.
· Maintain a clean, organized, and safe work environment by enforcing 6S standards, visual management, and safety procedures throughout shipping operations.
· Identify, investigate, and resolve shipping, inventory, quality, delivery, and customer service issues, escalating concerns when necessary.
· Participate in and lead Lean, Kaizen, and continuous improvement initiatives focused on shipping performance, delivery reliability, and operational effectiveness.
· Perform physical warehouse and shipping duties as required, including picking, staging, packaging, loading, and transporting materials and products weighing up to 50 lbs., with team lifting when necessary.
· Perform other duties and responsibilities as assigned.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
HS graduate or equivalent.
- Must possess standup and sitdown forklift operation experience and/or certification and the ability to use all types of material handling equipment.
- Solid work history including related receiving, material handling, and some shipping experience.
- Ability to read and interpret production schedule, inventory reports, packing lists and check-in incoming material and sign for the same.
- Must demonstrate a good attention to detail and the ability to communicate effectively both verbally and in writing.
- Ability to exhibit good judgment related to safety, quality, cost and delivery of parts, processes and product.
- Basic Microsoft, math, computer and keyboarding skills to work within the ERP/MRP system.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk, ability to lift up to 50 lbs. and team lifting when necessary as well as the ability to judge distance and height.
