This position functions as a Salesforce Application Architect within the Michigan Department of Health and Human Services (MDHHS), supporting the modernization and ongoing operations of critical Child Welfare and State Hospital systems, including the Michigan Statewide Automated Child Welfare Information System (MiSACWIS) and the Comprehensive Child Welfare Information System (CCWIS). These systems are essential to the delivery of services to vulnerable children and families across Michigan and require high availability, scalability, and compliance with state and federal standards.
The architect is responsible for leading the design, development, and implementation of enterprise-grade Salesforce solutions, ensuring architectural integrity, platform optimization, and alignment with MDHHS’s strategic and operational goals. This includes transitioning legacy systems to a modern Salesforce-based platform, with a focus on Sales Cloud, Service Cloud, Experience Cloud, and Field Service Lightning (FSL).
Job Responsibilities:
- Leading end-to-end architecture and technical design of Salesforce solutions that support case management, field service operations, and user engagement.
- Conducting org health checks and platform assessments, and delivering actionable recommendations based on Salesforce best practices.
- Participating in Design & Discovery sessions and promoting the adoption of Salesforce’s Well-Architected Framework.
- Providing technical leadership and mentorship to development teams, including state employees and contractors.
- Collaborating with business analysts, product owners, and stakeholders to translate complex business requirements into scalable, maintainable Salesforce solutions.
- Overseeing proof-of-concepts (POCs) to validate technical feasibility and business value of proposed solutions.
- Ensuring secure application development lifecycle (SADLC) practices are followed throughout all phases of development and deployment.
- Setting the technical direction for MDHHS Child Welfare applications.
- Supporting 24/7 operations of Tier 2 applications like MiSACWIS, which serve over 8,000 users across state and private agencies.
- Ensuring compliance with security, performance, and regulatory standards.
- Assignment duration: 6-months, with the intent to hire the contractor into a full-time position with SOMI within 6-months to a year. At the time of hire, the candidate must be authorized to work in the United States without requiring visa sponsorship from the State of Michigan
- Position location: Lansing, MI (HYBRID: NO REMOTE ONLY option. Required onsite days- Wednesdays and Thursdays; Remote eligible days- Mondays, Tuesdays, and Fridays. The resource must meet these requirements from the beginning)
- *Candidates MUST be local to Lansing, Michigan area (within 90 miles) at time of submission. This requirement is non-negotiable
- Interview process: Virtual and IN-PERSON. 60-minute Virtual Interview via MS Teams (video required). Candidates should join from a laptop and be prepared to share their screen if requested. A screenshot photo of candidate will be required for any interviews as well as a vendor present at beginning of virtual interview to validate candidate. This will be followed by an in-person interview for the 2nd round
