Remote Human Resources Generalist
ID
2026-106005
Category
Human Resources
Posting Location : Country
US
Position Type
Full-Time
Remote
No
Overview
The Human Resources/Person Office (HR) Generalist provides daily transactional support to their assigned business units through the direction and guidance of the HR Manager and Director. This role requires at least 2 years of experience in Human Resources, preferably supported by growth in previous roles, and the ability to work on-site supporting a high-volume call center environment. Previous call center experience is a plus and requires knowledge of leave management (FMLA/ADA etc.), policy adherence, employee relations, conflict resolution, and the ability to communicate across various levels within the organization.
EQUAL OPPORTUNITY STATEMENT QUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status and any other characteristic protected under applicable federal, state or local law.
If you would like to fill out a Voluntary Self-Identification of Disability Form, please visit us at Qualfon.com/join-us - https://qualfon.com/join-us/
Responsibilities
Primary support to HR Manager
Responsible for day-to-day administration of core HR services to employees and managers in accordance with corporate and site policies and procedures
Performs a variety of employment related functions and serves as the site liaison between centers of excellence such as Talent Acquisition, Compensation, Benefits and Payroll
Coordinates and manages Onboarding and Offboarding procedures for assigned business units
Responsible for Employee data management recording and filing of employee information; electronic and hardcopy
Manages all Leave of Absence requests in accordance with federal, state and company guidelines
Communicate company's policies and procedures
Supports the site employee performance evaluation administration
Ensures Site/Regional Compliance with Workers Compensation and State and Federal Law
Provides Employee Relations Support to Leads / Supervisors/ Managers under the guidance of the site HR Manager
Effectively communicates Human Resources information to employees
Supports Unemployment insurance compliance and reporting
Provides applicable reports and HR related administrative tasks
Champions and adheres to company guidelines and policies
All other tasks as assigned
Qualifications
Excellent organizational skills and attention to detail
Excellent written and verbal communication skills
Proficient in Microsoft Office Suite or similar software
Ability to maintain confidential information
Experience with UKG and SAP SuccessFactors preferred
Education and Experience:
Bachelor's degree in human resources preferred or equivalent years of experience required
Two - three years of Human Resources job experience preferred including business partner and employee relations experience
Experience supporting non-exempt personnel in a high-volume environment is preferred while problem and conflict resolution skills are required
SHRM-CP/PHR or willingness to obtain certification preferred
While performing the duties of this job, the employee is frequently required to sit, talk and hear. The employee is occasionally required to walk; use hands and fingers to operate, handle, or feel objects, tools, or controls; and reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus.
