Behavior Support Technician
Do you have experience with behavioral support, behavior treatment plans, or assisting individuals with complex behavioral needs? Do you have experience working with CMH and/or TBI populations? If so, we invite you to consider a career at Eisenhower Center!
Location: Ann Arbor, MI – Onsite
Position: Behavior Support Technician (BHT/RBT)
Pay: $20/hour
Schedules: 8:00 AM–4:30 PM or 12:00 PM–8:30 PM
Workdays: Tuesday–Saturday or Sunday–Thursday
Benefits: Begin after 30 days, including health, dental, vision, and more
The Behavior Support Technician serves as a key member of the clinical and residential team, supporting the implementation of behavioral interventions based on Applied Behavior Analysis (ABA) principles in a residential setting. This role focuses on behavior reduction, skill development, client engagement, community integration, and staff coaching.
The BHT/RBT works under the direction of a BCBA/BCaBA and collaborates with a multidisciplinary team to provide consistent, person-centered, trauma-informed care.
Essential Responsibilities
Behavioral & Clinical Support
- Implement individualized behavior support plans and protocols developed by the BCBA/BCaBA across residential and community settings.
- Use ABA-informed strategies such as reinforcement, prompting, redirection, and shaping to reduce maladaptive behaviors and increase adaptive skills.
- Conduct observations and collect accurate behavioral data to identify trends and evaluate intervention effectiveness.
- Provide real-time coaching and feedback to direct care staff regarding behavior plan implementation.
- Model professional, therapeutic, and trauma-informed interactions.
Staff Coaching & Engagement
- Serve as an on-shift behavioral resource and mentor for staff responding to complex or high-acuity behaviors.
- Monitor meaningful client engagement, daily schedules, programming, and therapy participation.
- Observe staff-client interactions and provide immediate coaching, redirection, and positive feedback.
- Teach behavioral techniques, de-escalation strategies, and engagement methods.
Client Support & Community Integration
- Provide direct 1:1 behavioral support and supervision as assigned.
- Assist clients with community access, transportation training, and development of independent living skills.
- Support social skills and natural supports through pre-teaching, role modeling, and post-activity feedback.
- Provide therapeutic intervention in community settings to improve participation and goal attainment.
Crisis Intervention & Safety
- Respond to behavioral crises using approved intervention models, such as QBS Safety-Care.
- Provide guidance to staff during behavioral escalations to promote safe and effective interventions.
- Maintain situational awareness and serve as a campus-wide behavioral support resource during high-risk situations.
Documentation & Data
- Complete accurate and timely behavioral data collection, documentation, and reporting.
- Track behavioral trends and intervention outcomes.
- Complete incident reports and other documentation in accordance with organizational, AFC, and regulatory standards.
- Communicate behavioral data and observations to the BCBA/BCaBA and treatment team.
Team & Program Support
- Collaborate with BCBAs/BCaBAs, clinicians, therapists, and residential leadership.
- Maintain effective communication with Residential Supervisors and clinical disciplines, including OT, PT, Speech, Psychotherapy, and CTRS.
- Assist with client incentive and reinforcement systems.
- Provide coverage during evenings, weekends, and other high-need periods as needed.
- Support a safe, structured, therapeutic environment that promotes independence and dignity.
- Complete additional duties and special projects as assigned.
Qualifications
- Valid Michigan driver’s license required.
- Bachelor’s degree in Psychology or a related field preferred.
- Experience with behavioral support, behavior treatment plans, or individuals with behavioral needs preferred.
- Experience with CMH and/or TBI populations preferred.
- Strong attention to detail and ability to collect, enter, and analyze data.
- Strong written and verbal communication, organization, and problem-solving skills.
- Ability to work collaboratively as part of a multidisciplinary team.
- Commitment to Eisenhower Center’s mission and person-centered care.
All offers of employment are contingent upon completion of all applicable background screens.
Eisenhower Center Commitment
Eisenhower Center is committed to delivering innovative, evidence-based, trauma-informed, and person-centered rehabilitation services that empower individuals to achieve their highest level of independence and quality of life. All team members are expected to uphold our core values of safety, dignity, collaboration, excellence, and continuous improvement while supporting compliance with CARF accreditation standards and all applicable federal, state, and payer requirements.
Eisenhower Center is 100% employee owned and offers an excellent benefit package including:
- PTO
- Employee Stock Ownership Plan eligible to participate after 1 year & 1,000 hours of employment
- 401(k)
- Medical, Dental, & Vision Insurance
- Flexible Spending Account for Medical and Dependent Care
- Employer Paid Life Insurance and Long-Term Disability
- Voluntary Life Insurance and Short-Term Disability available
- Student Stipend
- Employee Discount Program
- Continuing professional development opportunities
Eisenhower Center is an EEO employer – Veterans/Disabled and other protected categories – and is a 2019 Bronze Veteran-Friendly Employer, Michigan Veterans Affairs Agency. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Eisenhower Center endeavors to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (734) 677-0070. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
