Position Type: Full-Time
Work Arrangement: Remote
Location: Wackerly, Midland, MI 48640
Employment Status: Non-Exempt
Reports to: Data Intelligence Leader
Join Members First Credit Union
Do you love finding the story hidden in the data? Members First Credit Union is seeking a Data Strategist I in Michigan to design impactful Tableau dashboards, uncover meaningful insights, and help drive strategic decisions across the organization. If you're passionate about SQL, Tableau, data visualization, and transforming information into compelling stories that create business value, we'd love to hear from you. Tableau certification is highly valued.
We strive to create an atmosphere of belonging with no judgment, just opportunity. We are interconnected to each other, and when we embrace our true authentic selves, we are stronger. We will empower you to be the best version of yourself while helping you to flourish in work and life
Position Overview
The primary purpose of this position is to assist Members First Credit Union to deliver on its mission, vision, and brand promise. You will do this by living out our core values in every service contact to both internal and external members. At the heart of our Employee Value Proposition lies the belief in purpose, belonging, and joy, fostering a culture where every team member feels invested and encouraged to make a meaningful impact in the lives of others.
Essential Duties
- Analyze and present solutions for new products and offer suggestions on improving existing product performance.
- Define market share and offer insights on opportunities as defined by strategic plan.
- Operates as cross functional team member collaborating with peers and winning as a team.
- Understand the communities that we serve from not only the data aspect but the member experience and behavior.
- Create and present reporting and insights through narrative-driven presentations and/or effective data visualizations to department leaders to achieve business initiatives.
- Fulfills data requests, looking for synergy between requests and usefulness to more than just the person/department requesting.
- Supports data system solutions, troubleshoots issues, and resolves incidents while communicating with end user.
- Successfully obtain Certified Credit Union Financial Counselor (CCUFC) designation through America's Credit Unions within first year of service with M1.
Duties and Responsibilities
The following statements are intended to describe the general nature and level of work being performed by this position. It is not intended to be an exhaustive list of all duties, responsibilities and skills required of this position. Other duties may be assigned to meet business needs.
- Deliver on the Credit Union’ Service Promises in every service situation.
- Develop a plan to analyze and enhance product lines in alignment with organizational strategy.
- Collaborate with the management team on special projects in relation to strategic initiatives.
- Analyze all branches to create programs/initiatives that drive deposit and loan growth within the branches.
- Analyze membership to find growth opportunities using market segmentation.
- Travel to our Michigan locations on average once per quarter for team meetings, with travel dates mandatory during summits.
- Ensure continued education to maintain and demonstrate knowledge of credit union operations, industry trends, and technologies related to analytics, statistics and reporting.
- Maintain technical knowledge in all required systems including SQL, Tableau, and Snowflake by completing educational opportunities, reviewing professional publications, establishing personal networks and participating in professional societies.
- Troubleshoot and resolve member and internal inquiries in a timely, accurate manner. Provide informed, professional, accurate service and support to all members and teammates.
- Responsible for being knowledgeable of member experience trends, market potential, and generational segment behaviors to ensure a solid future-thinking strategy.
- Promotes a culture of excellence, data-driven discussions, healthy skepticism, intellectual curiosity, knowledge-sharing, and teamwork.
- Other duties, as assigned.
- Strives to exceed credit union, department, and personal goals.
- Works autonomously.
- High level of analytical and problem solving skills.
- Manages projects successfully from start to finish.
- Meets deadlines.
- Excellent attention to detail.
- Teamwork and cooperation oriented.
- Maintains a high level of confidentiality.
- Produces accurate work results.
- Readily keeps others adequately informed.
- Ability to make engaging presentations to groups.
- Presents a professional
- Maintains a high level of knowledge.
- The ability to motivate and influence others, as well as obtaining cooperation.
- Must possess excellent interpersonal, presentation, and written communication skills.
- Demonstrated ability to offer new ideas
- Excellent organizational skills, attention to details with solid time management skills and well-developed abilities to multi-task.
- Ability to work
- Ability to work overtime, attend meetings
- Ability to work overtime, attend meetings, seminars and travel.
- Must have flexibility to deal with changing work hours and locations as needed.
- Courtesy
Physical Requirements
The physical demands
Physical Requirements
- Ability to move or transport up to 25 pounds.
- Able to remain stationary for 2-4 hours at a time.
