Job Title: Health Information Coordinator
Department: Health
Reports to: Assistant Health Director
Status: Non-Exempt
Salary Level: $21.21 to $34.48 per hour/($44,116.80 to $71,926.40) Annually
Terms: H4
Opens: August 06, 2026
Closes: Until Filled
SUMMARY: Support the clinical staff in delivering the highest quality care by ensuring the data within the medical record is accurate and complete. Bring stability and depth to our Health Information Management team.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Provide excellent customer service to patients and fellow employees, and represent LTBB Health Department in a professional, positive manner.
- Recognizes and is sensitive to the cultural dimension inherent in the practice of health education in Native American communities. Must be culturally competent and meet the health literacy and linguistic needs of target populations.
- Abides by HIPAA policies pertaining to protected, personal health information; keeping it in strictest confidence as required by federal law, CFR 42, and Tribal policies and statutes.
- Responsible for supervision of Medical Records Technician including establishing policy and procedures, assigning work, and evaluating performance in accordance with departmental and organizational policy.
- Cross-train in Medical Records and Referral Coordination and serve as backup, as necessary
- Responsible for ensuring that patient’s Electronic Health Records are complete, consistent, and in compliance with medical records guidelines, and ensuring that all relevant documents are included in each patient’s record.
- Responsible for working with medical records staff to contact providers, nurses, laboratory, and other personnel for information needed to complete patient records. This includes outside referral physicians and other health care agencies to obtain information needed.
- Coordinates efforts to correct deficiencies and errors which occur in EHR.
- Participate in quality improvement initiatives and support efforts to attain accreditation
- Investigate and resolve potential duplicate records and perform chart corrections as required
- Identify and track incomplete documentation and provide data to leadership
- Utilize current departmental protocol to perform quality assurance (QA) for medical records scans.
- Process Release of Information (ROI) requests according to departmental policy
- Assist with Health Department outreach and events as needed.
- Other duties as assigned.
EDUCATION AND EXPERIENCE: Associate degree in health or related field required. Minimum 3 years working in a medical office required. Experience working with Tribal community is preferred. A combination of education and work experience may be considered.
KNOWLEDGE, SKILLS AND ABILITIES: To perform the job successfully individual must have strong computer skills with experience in MS Word, MS Excel, and EHR. Must have excellent written and verbal skills. Must be detail oriented and have excellent organizational skills. Must have working knowledge of medical terminology. Must have ability to carry out tasks and assignments with minimal supervision. Must have good communication skills and be computer savvy. Must maintain confidentiality and security of all medical records and patient information at all times. Must be open and willing to learn of a broad range of skills and regulatory requirements for medical clinic functioning. Must be dependable and time conscious. Must be able to work well with others. Must be able to accept constructive feedback. Must be able to work as part of a team in delivery of Health Department goals. Conducts behavior in a manner that is professional and courteous to all patients and staff at all times.
COMMENTS: Indian preference will apply (Preference will be given to qualified Native American applicants in accordance with the LTBB Indian Preference Statute). Position is contingent upon completing and passing a comprehensive background check. Individual must have a positive job history with former employers, including LTBB. Individual must take TB test and get influenza vaccination annually due to working in a health setting. LTBB Health Department is a scent free environment.
ABOUT US: On Sept. 21, 1994, the Little Traverse Bay Bands of Odawa Indians (LTBB) was federally reaffirmed with the signing of Public Law 103-324. The Tribe is governed by a nine-member Tribal Council who serve staggered terms. The LTBB Government presently employs over 200 employees across more than 20 departments, ranging from Healthcare to Natural Resources.
