Job Summary
This is a combined position that covers shipping, receiving and product etching. These function are interchangeable between the three areas as each associate must understand all three functions.
The shipping clerk position requires the accurate fulfilling of customer orders by pulling product from inventory and preparing it for delivery to our customers, per written instructions.
This receiving position requires the accurate receiving of supplier components, customer returns, and in process material that was sent to an outside source for processing.
The etching clerk following customer specific published guidelines to etch the tool number, revision number, job number, material grade, and date of shipment into the part.
These positions are responsible for the movement and handling of product utilizing power and manual pallet jacks.
They are responsible to maintain proper identification of product, documentation, and keeping product to the correct storage locations.
These positions also require the associate to answer customer telephone calls concerning their function. The goal for this position is to ensure the highest level of customer service by following all procedures, ensuring accuracy in inventory transactions, excellent recordkeeping and document control skills, fulfilling all pick slips, product identification, and associated computer entries and paperwork. Provides excellent customer service through the safe and efficient receipt and delivery of products.
Essential Functions
Shipping and Receiving:
- Pull product from stock, move and consolidate product from inventory to the shipping area, to support on time date goals.
- Puts product away in warehouse, upon receipt from intercompany purchase.
- Confirms proper identification of product, proper customer requirements, and assures proper procedures are followed to prevent mixing or contamination.
- Moves product throughout the facility utilizing an electric power jack, hand pallet jack and Hilo. Lifts containers from one skid to another and transfers product from one type of container to another, following all safety requirements.
- Deals with customers over the telephone with courtesy, tact, diplomacy, and patience, to answer questions concerning delivers and quality.
- Uses computer programs to retrieve, print, and document transactions as well as assure traceability.
- Completes required documentation without error.
- Participates in team meetings and works well with team members. Actively participates in continuous improvement activities.
- Works with minimal supervision.
- Utilizes UPS, Federal Express, and US mail processing equipment as necessary.
- Packs and prepares skids of product for motor freight shipment as necessary.
- Creates bills of lading as necessary.
- Communicates with freight carriers as necessary.
- Follows the appropriate work instructions
Etching
- Using the Cobalt Pro Laser etching machine the clerk follows customer specific published guidelines to etch the tool number, revision number, job number, material grade, and date of shipment into the part.
- Maintains customer specific data base in the Cobalt etching machine.
- Follows the appropriate work instruction.
Other Duties
- Completes assigned tasks, functions and special projects including picking and packing of product in a timely manner.
- Read and understand written work instructions.
- Handwriting must be legible.
- Identifies, contains, and follows all non-conformance procedures if a defective condition is found.
- Keeps work area organized and clean at all times.
- Observes all safety regulations in all duties.
- Performs other duties as required.
