| Position Title: | Public Safety Dispatcher | |
| Location: | Big Rapids (Main Campus) | |
| Department: | 57000 - Public Safety | |
| Advertised Salary: | $19.66 - $24.63. Hourly rate pursuant to the FSU and CTA/MEA-NEA Agreement | |
Benefits:
| Comprehensive benefits package (Health Care, vacation, etc.) Please see the following link for a list of benefits offered with this position.
Clerical Tech Association (CTA)
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| FLSA: | Non-Exempt | |
| Temporary/Continuing: | Continuing | |
| Part-Time/Full-Time: | Full-Time | |
| Union Group: | Clerical-Technical Association (MEA-NEA) | |
| Term of Position: | 12 Month | |
| At Will/Just Cause: | Just Cause | |
| Summary of Position: | Under the direction of the Director of Public Safety, this position is responsible for the Public Safety communication system, monitors campus-wide security cameras, maintains after-hours access control, and performs a variety of police records support functions, some of which require special certification. These positions will have a 4-day work week and a 10-hour workday, with a shift differential of $.30 per hour, as defined in the CTA/MEA contract. The work hours for these positions are from 3:00 pm – 2:00 am, with a one-hour unpaid lunch period. The work schedules for these positions are as follows: Dispatcher 1/Week 1 – Sunday, Wednesday, Thursday, and Friday. Week 2 – Monday, Tuesday, Wednesday, and Saturday. Dispatcher 2/Week 1 – Monday, Tuesday, Friday, and Saturday. Week 2 – Sunday, Wednesday, Thursday, and Friday. | |
| Position Type: | Staff | |
| Required Education: | High School Diploma or GED equivalent. | |
| Required Work Experience: | Office experience. | |
| Required Licenses and Certifications: | LEIN certified or achieve such certification within 60 days of hire.
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| Physical Demands: | - Office Environment
- Moving
- Reaching
- Sitting
- Twisting
- Repetitive movement
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| Additional Education/Experiences to be Considered: | Associate’s degree
One year of police dispatcher experience.
Formal training in law enforcement and/or dispatching related discipline. | |
| Essential Duties/Responsibilities: | • Answer incoming calls and direct communications to the proper destination and/or assign the appropriate response service, such as dispatching police officers to non-emergency complaints, referral of emergency police, fire, and EMS requests to Central Dispatch.
• Coordinate police response and services to University students, faculty, and staff as needed.
• Monitor and coordinate response to intrusion, hold-up, and fire alarm systems.
• Type, keyboard, input, record, and file records according to established procedures.
• Responsible for monitoring the campus-wide security camera system.
• Maintain after-hours access control for University buildings.
• Upon authorization to do so, will initiate and notify constituents via the emergency mass communication system in various emergencies.
• Review forms and other documents to assure proper completion.
• Retrieve and input data utilizing a computer and printer.
• Certified LEIN operator.
• Process abandoned vehicle reports.
• Process traffic citations.
• Assist General Counsel with FOIA requests.
• Conduct background checks for other agencies.
• Process requests for police reports.
• Maintain confidentiality as required by law and department procedures.
• Prepare/coordinate department/University mail/document deliveries.
• Responsible for tracking and appropriately dispatching the Public Safety Officers.
• Response/coordination of DPS communication in emergencies/mass casualties/disasters.
• Maintains the department’s records system, as directed.
• Report directly to the Director of Public Safety.
• Carries out responsibilities in accordance with university policies and applicable laws.
• Cultivates an environment of belonging that values, respects, supports, and celebrates individual similarities and differences, allowing students, faculty, and staff to thrive authentically.
• Support, promote, and develop university student enrollment and retention initiatives.
• Any other duties assigned within the position classification area. | |
Margina
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