Description
Join the CU*Answers team and help support our company-wide PC replacement project. As a PC Rollout Technician, you'll configure and deploy new Dell computers, assist employees with workstation setup, transfer user settings, troubleshoot basic hardware and software issues, and track equipment throughout the rollout process.
We're looking for someone with strong Windows 10/11 desktop support skills, excellent organization, attention to detail, and a customer-focused attitude. A valid driver's license is required, as travel between our office locations is part of the role.
This is a great opportunity for someone looking to gain hands-on IT experience while contributing to an important technology initiative.
What You'll Need:
High school diploma or equivalent
1-2 years of IT or desktop support experience preferred
Experience with Windows 10 & Windows 11
Strong communication and organizational skills
Ability to lift up to 50 lbs. and travel between office locations
What You'll Do:
Install and configure software on new PCs
Transport equipment between CU*A office locations.
Set up PC hardware with internal users.
Aid in transition of settings from old PC to new.
Document and track equipment in motion.
Perform basic troubleshooting on hardware set up and software configuration.
Securely delete data on PCs.
Requirements
WORK ENVIRONMENT & PHYSICAL ACTIVITIES
CU*Answers operates in a professional office building setting. Some job assignments at CU*Answers are primarily conducted within the office building(s) while others have moderate to extensive travel responsibilities as described in the Job Functions and/or Job Qualifications section(s) above. CU*Answers is committed to working with its employees to reasonably accommodate them with the physical aspects of the position.
NOTICE
This job description is not intended to be, nor should be construed as a contract for employment. CU*Answers makes no guarantee of permanent employment. This job description is to be used as a guideline to give the employee an understanding of what CU*Answers has defined this position to be.
CU*Answers will make reasonable accommodations for the known physical or mental disabilities of qualified applicants unless to do so would cause an undue hardship. Disabled individuals who feel accommodation is needed to perform their job, or the job for which they have applied, must notify CU*Answers in writing of the need for reasonable accommodation within 180 days after the date the individual knew or reasonably should have known that an accommodation was needed. CU*Answers, thereafter, will make all reasonable accommodations unless to do so would pose an undue hardship.
CU*Answers is willing to accommodate disabilities to the extent a financial service organization can without impacting financial control or member service. CU*Answers is an Equal Opportunity Employer.
CU*Answers maintains a strong policy of equal employment opportunities for all employees and applicants for employment. We strive to be consistent in hiring, training, promoting, and compensating employees on the basis of personal competence and potential for advancement without regard for race, color, religion, sex, national origin, age, sexual orientation, transgendered status, marital status, pregnancy, disability, citizenship, genetic information, veteran or military status, height, weight, as well as other classifications protected by applicable federal, state and local laws. Our equal employment opportunity philosophy applies to all aspects of employment with CU*Answers, including recruiting, hiring, training, assignment, transfer, promotion, job benefits, pay, demotion, dismissal, and educational assistance.
