The Michigan Department of Treasury seeks a Departmental Technician to support the Depository Services Section’s receipting and lockbox operations. This position plays a key role in ensuring efficient, accurate, and customer-focused financial processing across the Department.
Key Responsibilities include:
• Serving as a Departmental Technician for receipting and lockbox functions, ensuring timely and accurate processing.
• Reviewing Section processes and procedures and recommending improvements to enhance efficiency and effectiveness.
• Assisting with the collection, preparation, and reporting of monthly performance metrics.
• Providing technical assistance and support to Section staff.
• Researching and responding to receipting and payment-related inquiries from internal offices, other Treasury divisions, and external agencies.
• Supporting Departmental Analysts in developing and maintaining forms, documentation, and procedures related to bank processes.
• Communicating professionally—both verbally and in writing—with the lockbox vendor to resolve processing, reconciliation, and technical issues.
• Handling Non-Conforming and Duplicate Image Cash Letter (ICL) rejects and troubleshooting ICL file issues.
• Serving as the primary backup for the Field & District processes.
Commitment to Continuous Improvement
This position is expected to promote and maintain an environment that supports continuous quality improvement, encouraging new ideas, open communication, respect, and teamwork across the Section.
Our culture is driven by excellent customer service, continuous improvement, diversity, inclusion, and employee development. If you value these characteristics and enjoy working in a fast-paced, collaborative environment that offers a great work-life balance, we encourage you to apply!
