Job Details

Operational Leadership 

• Provide leadership and direction for day-to-day operations of Environmental Services team members to meet the needs of internal and external customers. 

• Assign and monitor daily work schedules to ensure timely completion of operational tasks. 

• Ensure productivity, service quality, and safety standards are consistently met. 

• Coordinate staffing, scheduling, and manpower planning to meet operational demands. 

Team Management & Employee Relations 

• Support absence management, employee discipline, coaching, and performance management activities.  

• Assist with training, onboarding, and development of Environmental Services staff. 

• Foster a positive team environment that promotes accountability, teamwork, and morale. 

• Coordinate with shift counterparts to ensure smooth transitions between shifts. 

Operations Coordination 

• Collaborate with other departmental managers to determine operational needs for customer events. 

• Manage beginning and end-of-shift reports documenting service delivery, safety issues, equipment concerns, and employee relations matters. 

• Ensure proper communication and handoff of operational information between shifts. 

Inventory & Administrative Duties 

• Oversee operational supply levels and inventory needs. 

• Support office management and administrative responsibilities within the department. 

• Ensure compliance with operational policies and procedures. 

Equipment Operation & Safety 

• Operate self-propelled material handling or mechanical lift equipment as required. 

• Monitor the safe and effective use of equipment by team members. 

• Ensure compliance with workplace safety standards and reporting procedures. 

Continuous Improvement & Reporting 

• Observe and analyze departmental operations to identify efficiency improvements. 

• Report operational findings and recommendations to senior leadership 

• Support continuous improvement initiatives to enhance service quality and efficiency. 

Other duties as assigned, including special projects. 

• High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred. 

• Five (5) to seven (7) years of progressively responsible housekeeping or environmental services experience; equivalent experience will be considered. 

• Previous supervisory experience preferred. 

• Experience working in a unionized environment preferred. 

• Prior experience working in large hotels and/or convention center operations strongly preferred. 

• Basic computer proficiency and familiarity with standard office software. 

COMPENSATION & BENEFITS 

Competitive salary commensurate with experience, plus: 

• Medical, dental, and vision benefits starting day one 

• Paid vacation, holidays, and sick time 

• 401(k) with company match 

WORKING CONDITIONS & PHYSICAL DEMANDS 

This position operates onsite in a professional office environment within a live-event facility. The role requires frequent movement throughout the building and active supervision of operational teams. 

Physical requirements may include: 

• Standing and walking for extended periods 
• Bending, lifting, and performing physical tasks as needed 
• Ability to lift and move equipment or materials as required 
• Working flexible hours including evenings, weekends, and holidays based on event schedules 

EQUAL OPPORTUNITY 

Huntington Place / Legends Global is an Equal Opportunity/Affirmative Action employer, encouraging Women, Minorities, Individuals with Disabilities, and Protected Veterans to apply. VEVRAA Federal Contractor.