Position Title: Admissions Counselor/Senior Admissions Counselor
Department: Admissions
Term of Assignment: Continuing
Term End Date, If Applicable:
FLSA Status: Exempt = not eligible for overtime
Work Schedule: This position manages a Chicago area recruitment territory and is based remotely in Chicago or the Chicago suburbs. Initial training will be provided at the NMU campus in Marquette, Michigan but this is a remote position. Remote staff spend time on campus approximately 4 times per year for 2-5 days.
Traditionally Monday-Friday 8:00 am to 5:00 pm with occasional evening and weekend work required. Requires about 50% travel (some overnight).
One position available with the potential to be filled at any of the listed levels. Levels include: Admissions Counselor or Senior Admissions Counselor.
Salary: Targeted minimum salaries: $47,360 Admissions Counselor; $50,720 Senior Admissions Counselor
Travel: 26-50%
Brief Statement of Duties
Brief Statement of Duties: Admissions Counselor and Senior Admissions Counselor: Responsible for meeting enrollment goals of a recruitment region or specific population and/or participation/satisfaction goals of assigned programs/activities.
Minimum Qualifications
Required Education: Bachelor's Degree
Discipline/Degree Area: Related field
Required Specialized Training/Certifications: Valid motor vehicle driver's license
Required Minimum Work Experience: Admissions Counselor:
Two years of student experience in college admissions or campus leadership positions or six months of professional experience in any of the following:
a. working with college students in a college/university setting;
b. working with high school students as a counselor, teacher, or college/career adviser;
c. working in public relations, marketing, relationship-based sales or corporate staff recruitment.
Senior Admissions Counselor:
One year of professional experience in college admissions and one year of professional experience in any one of the following:
a. working with college students in a college/university setting;
b. working with high school students as a counselor, teacher, or college/career adviser;
c. working in public relations, marketing, relationship-based sales or corporate staff recruitment.
Knowledge, Skills, Abilities, or Attributes Required for Satisfactory Performance of the Position Duties:
Admissions Counselor and Senior Admissions Counselor:
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Excellent oral and written communication and comprehension skills and interpersonal skills.
Social Perceptiveness-Being aware of others' reactions and understanding why they react as they do.
Service Orientation-Actively looking for ways to help people.
Critical Thinking-Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Time Management-Managing one's own time and the time of others.
Active Learning-Understanding the implications of new information for both current and future problem solving and decision-making.
Ability to create and deliver engaging, enthusiastic and informative presentations, both written and oral, to a wide variety of audiences.
Knowledge of business principles involved in planning and resource use.
Ability to work as part of an admissions team, working cooperatively with staff within the department, as well as with other departments.
Ability to synthesize large amounts of information and determine relevance for a specific audience.
Ability to apply university and department protocols to one's work.
Ability to tell when something is wrong or is likely to go wrong in order to be able to anticipate the need for and plan solutions.
Admissions Counselor only:
Ability to acquire knowledge related to the college search process, university academic programs, services and policies; admissions policies and procedures.
Senior Admissions Counselor only:
Knowledge related to the college search process, university academic programs, services and policies; admissions policies and procedures.
Additional Desirable Qualifications
Additional Desirable Qualifications:
Admissions Counselor and Senior Admissions Counselor: Master's Degree in a related field.
Admissions Counselor only:
Understanding of and experience in using technology for sales, customer service, recruitment and/or admissions activities (e.g. reporting tools, student information systems, constituent relationship management systems, content management systems).
Demonstrated use of digital marketing media to include social media and emerging technologies.
Senior Admissions Counselor only:
Demonstrated success in using technology for enrollment activities (e.g., reporting tools, student information systems, constituent relationship management systems, content management systems).
Demonstrated use of digital marketing media to include social media and emerging technologies.
Other
Special Instructions to Applicants: Submit application, cover letter, resume and references. This position is not currently available for sponsorship.
Contact Information: Erica Jean, HR Generalist, 906-227-1087
NMU is an equal opportunity employer.
