Description
The Learning & Development Intern assists the Learning & Development team in the development and implementation of Credit Union training programs for the organization. This individual will help the Learning & Development team provide training to all employees in order to increase the organization's effectiveness in employee performance, member service, and compliance areas. The primary responsibilities will involve assisting with the organization, design, and evaluation of the New Employee Program, Annual & Enrichment sessions, and eLearning curricula.
Work Location: Hybrid or Onsite; Headquarters campus in East Lansing, MI
Work Schedule: Part-Time approximately 15-25 hours during MSUFCU Office Hours (8:30am-5:00pm); A schedule will be determined around the intern's class schedule. Occasional assignments to work at special events during evenings and weekends.
Paid Hourly Internship: $16+/hour
Duration: Fall Semester beginning August 26th, with potential to continue during the school year
An offer of employment with MSU Federal Credit Union and affiliates is contingent upon the agreed work arrangement (onsite/hybrid/remote) and work location. MSU Federal Credit Union may or may not be able to accommodate temporary or permanent changes to work arrangements or allow employment outside the city and/or state of residency in which the new hire resides at the time of offered employment.
Essential Duties and Responsibilities
Research, design, develop, and evaluate instructional materials
Create, propose, and develop training plans that evaluate organizational needs
Assist other members of the L&D team with planning and coordinating learning opportunities
Analyze training needs to assist in the development of new training programs or modify and improve existing programs
Document processes to ensure compliance with credit union policies, as well as State and Federal regulations
Consult with Learning & Development team to review best practices of content and delivery
Create, maintain, and edit instructional materials
Assist in the development and facilitation of L&D programs
Determine and recommend process improvement solutions for training department
Evaluate and adjust training content and delivery
Prepare course schedules with consideration to process, department, and organizational needs and adapt to schedule, project assignment, and classroom changes
Organize and track training plans, rosters, and schedules
Manage several training projects concurrently
Perform other duties and assist other employees, as assigned
Knowledge, Skills, and Abilities Required
Pursuing a Bachelor's degree or equivalent in Human Resources, Business, Organization Development, I/O Psychology, or other related field
Effective oral and written communication and excellent interpersonal and skills
Excellent organizational skills with the ability to work accurately with close attention to detail
Excellent time-management, problem-prevention and problem-solving skills
Demonstrate resourcefulness and initiative
Displays a high level of effort and commitment to performing work; operates effectively within the organizational structure; demonstrates trustworthiness and responsible behavior
Excellent computer skills including Microsoft Office
Ability to work with various departments and foster teamwork
Ability to work independently with minimal supervision
Must be able to identify and resolve problems in a timely manner
Gather and analyze information skillfully
Demonstrate a positive attitude towards credit union initiatives and mission statement
Take inquisitive approach to enhance current procedures and methods to teach
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals, groups and the measurement of training effects
Seek continuous improvement through solicited and unsolicited feedback
Ability to be a self-starter and work successfully in a team-oriented environment
Physical Demands and Work Environment
May be required to remain in a stationary position for an extended period of time
Ability to operate standard office technology, equipment and tools, which may include many hours of computer and phone usage
Occasionally needs to move about inside of office area
Exposure to potentially hazardous condition, i.e. robbery. Receives detailed instructions and procedures to be followed to minimize the exposure
This position is able to work in hybrid or onsite working arrangements
Disclaimer:
Note this job description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and MSU Federal Credit Union reserves the right to change this position description and/or assign tasks for the employee to perform, as MSUFCU may deem appropriate.
MSUFCU is an affirmative-action, equal-opportunity employer.
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Qualifications
Education
High School (required)
Some college (required)
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
