Beacon Hill was founded to set a new standard in search, career placement and flexible staffing. Our client is seeking a Conversational Experience Designer with at least 7 years of conversational UX experience as well as knowledge of the healthcare or insurance industry for a remote contract role. Rate: 70-80/hr Location: Remote (US) Beacon Hill offers health dental and vision benefits to its contracted employees Responsibilities: * Help frame the most important user tasks to solve by contributing UX insight during early discovery * Identify where usability, comprehension, trust, or interaction breakdowns create friction across voiceand chat experiences Must Haves: * Experience designing conversational experiences for AI assistants, chatbots, virtual assistants, or voiceenabled products * Strong writing, interaction design, and systems-thinking skills * Experience designing multi-turn dialogue, fallback behavior, and recovery patterns * Ability to connect user insight to product direction, not just interface execution Pluses: * Experience with AI or LLM-powered products * Experience designing across both chat and voice modalities * Familiarity with regulated or high-trust environments Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/ Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com . Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future™
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