FRANKENMUTH BAVARIAN INN LODGE is an EEO Employer - M/F/Disability/Protected Veteran Status
HOURS: PART TIME: 2-5 days a week. Average hours per week are 20 – 36
Hours of work will be any variety of shifts between : 9:30 AM to 10:00 PM.
*Must be willing to work weekdays, evenings, weekends and holidays.
Compensation Package: Includes but is not limited to: Free Bavarian Blast Water Park access, Employee Discounts for dining and retail across all Bavarian Inn Inc. locations, employee paid dental, vision, life insurance, free lunches during shift, referral program up to $500 per person referred, tuition reimbursement program, and Employee Assistance Program.
JOB PURPOSE: The Towel Haus Clerk is responsible for providing clean towels to guests, maintaining inventory, and ensuring an efficient and friendly towel exchange process at the waterpark. This role plays a key part in delivering a positive guest experience by ensuring cleanliness, organization, and accuracy in all transactions. The Towel Haus Clerk also helps maintain the cleanliness of the towel exchange area and supports overall waterpark operations. This role plays a key part in maintaining a fun, safe, and family-friendly environment by upholding all safety, cleanliness, and customer service standards set by the Bavarian Inn Lodge. Supports the goal of having the highest level of guest service offered in Michigan. Perform other duties as directed by management.
BASIC QUALIFICATIONS:
Education & Experience:
- High school diploma or equivalent required
Skills & Competencies:
- Outstanding communication and guest service skills.
- Ability to multitask, remain calm under pressure, and problem-solve.
- Strong organizational abilities with a keen attention to detail.
- Strong computer knowledge and experience with using multiple resort systems
- Demonstrates good judgment, honesty, and dependability.
- Capable of working flexible hours, including evenings, weekends, and holidays.
- Professional appearance and demeanor in line with Bavarian Inn standards.
- Ability to stand high heat and humidity
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