DescriptionPOSITION SUMMARY
The iSeries Administrator assists the Manager of iSeries with installation, maintenance, monitoring, and support of AS/400/iSeries environments, both centralized and distributed.
ESSENTIAL JOB FUNCTIONS
1. Exercises independent judgement and decision-making capabilities to effectively troubleshoot and resolve issues with critical systems.
2. Assist Manager of iSeries in providing technical support for application and hardware problem resolution on the iSeries (AS/400) platform computing system.
3. Assist in maintaining a comprehensive PTF management program, which includes the installation and research of currently available PTFs, CUMs, and Hiper packages that will aid in operating system enhancements and avoid potential system failures.
4. Maintain documentation related to system configuration hardware and software.
5. Provides 24/7 support as required in solving problems or supporting self-processors.
6. Become a key player within the iSeries team in the event of Manager of iSeries absence.
7. Operate and manage key functions of the AS/400 platform and ensure system stability and performance.
8. Write, maintain, and troubleshoot AS/400 CL (Control Language) programs to support operational tasks and automation.
9. Create and run AS/400 Queries to generate reports and support data analysis needs.
10. Execute Disaster Recovery procedures, including tape rotations, system backups, and coordination of DRA (Disaster Recovery Assessment) testing.
11. Maintain a positive contribution as a member of the iSeries Team and complete all tasks assigned by management to meet team objectives.
12. Perform additional duties as assigned to support organizational goals and evolving business needs.
JOB QUALIFICATIONS
1. Two-year degree in business-related or information technology field or equivalent work experience is required. Equivalent experience would be at least 2-3 years of working experience in information technology, networking or iSeries administration.
2. 2-3 years of experience with the IBM Power I Systems (iSeries; AS/400), including networks and PC-related computer systems, PC support, Client Access, Query, Office Vision, Microsoft Office.
3. Experience with DOS, Windows, Ethernet, TCP/IP, SDCL/SNA, WAN, LAN, Frame-Relay, Terminals and Emulation Cards.
4. General knowledge of data communications.
5. Must be available during off hours to assist with any problems encountered by credit unions.
6. Excellent verbal and written communication skills.
7. Ability to deal with external clients as well as internal staff.
8. Excellent attention to detail and accuracy.
9. Ability to use discretion when dealing with sensitive or confidential data.
10. Ability to work effectively with other CU*Answers teams.
11. Ability to operate telephone, photocopier, fax machines and PC workstation.
12. Regular and predictable attendance.
13. Embrace and adhere to the company mission and the seven cooperative principles of a cooperative.
14. Ability to supervise staff and manage department goals.
15. Ability to make solid, sound decisions in stressful situations.
16. Ability to travel by auto or plane to multiple locations throughout the United States including but not limited to client sites, other building locations, general errands, etc. This travel could be multiple times per day, once daily, weekly, monthly, or annually.
17. Possess a valid driver's license with an insurable driving record.
RequirementsBusiness Continuity Responsibilities
Responsible for duties as outlined in the Team Roles and Responsibilities section of the CU*Answers Business and Continuity Recovery Plan.
WORK ENVIRONMENT & PHYSICAL ACTIVITIES
CU*Answers operates in a professional office building setting. Some job assignments at CU*Answers are primarily conducted within the office building(s) while others have moderate to extensive travel responsibilities as described in the Job Functions and/or Job Qualifications section(s) above. CU*Answers is committed to working with its employees to reasonably accommodate them with the physical aspects of the position.
Physical Demands: While performing the duties of this position, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone. The employee must be able to see within normal vision range. The individual must have manual dexterity to operate a keyboard and mouse.
Communication and Contact: The employee communicates effectively both verbally and in writing with superiors, colleagues, and individuals inside and outside the Company.
Relationships with Others: The employee works effectively and relates well with others including superiors, colleagues, and individuals inside and outside the company. The employee exhibits a professional manner in dealing with others and works, to maintain constructive working relationships.
Notice
This job description is not intended to be, nor should be, construed as a contract for employment. Employment at CU*Answers is on an at-will basis, unless otherwise... For full info follow application link.
CU*Answers maintains a strong policy of equal employment opportunities for all employees and applicants for employment. We strive to be consistent in hiring, training, promoting, and compensating employees on the basis of personal competence and potential for advancement without regard for race, color, religion, sex, national origin, age, sexual orientation, transgendered status, marital status, pregnancy, disability, citizenship, genetic information, veteran or military status, height, weight, as well as other classifications protected by applicable federal, state and local laws. Our equal employment opportunity philosophy applies to all aspects of employment with CU*Answers, including recruiting, hiring, training, assignment, transfer, promotion, job benefits, pay, demotion, dismissal, and educational assistance.
