About Us:
Northeast Michigan Community Service Agency, Inc. (NEMCSA) is a private, nonprofit Community Action Agency, whose Mission is to provide quality programs and services to strengthen and enhance the self-sufficiency of individuals, families and communities through the best use of human and financial resources, focusing on those who are experiencing an economic hardship.
What You’ll Do:
- Coordinate and communicate with local transportation providers in regards to:
- Set up of routes and changes to routes for children dropping and adding throughout the year;
- Distribute new and updated child information cards for all children;
- Ensure all bus drivers are trained on regulations and first aid;
- Set up transition field trips;
- Schedule Onboard Road Observations with provider and staff and ensure all Bus Driver and Bus Aide observations are completed, conduct as needed;
- Schedule and implement bus evacuations drills; ensure all are completed in timely manner;
- Coordinate and communicate with bus aides and program staff in regards to:
- Schedule and ensure daily bus aides for each bus;
- Contact substitutes to aide on the bus or assist in the classroom;
- Set up attendance forms and distribute; collect and review for completeness and accuracy after routes;
- Communicate with bus aides on concerns;
- Schedule and observe deboarding plans;
- Train bus aides annually and new bus aides as needed;
- Ride as bus aide as needed;
- Notify program staff of any concerns or changes;
- Set up interviews and participate in interviews;
- Communicate with families and/or others in regards to:
- Coordinate pick-up and drop-off services with families’ day care providers that has participating Head Start children, including completion of appropriate documents;
- Bus route changes;
- Emergency card updates/changes;
- Arrangements for and track “special circumstance” changes (bus escorts, etc.);
- Verify and track when transportation may be provided for child turning 3 years old. Document family and local transportation provider contact;
- Call for absences, concerns, regulations, etc.;
- Return parent’s phone calls and emails in a timely manner while maintaining professionalism;
- Complete all necessary documents and distribute in a timely manner;
- Ensure safety at all times and Head Start Performance Standards and Child Care Licensing regulations are followed with provider and bus aides;
- Report/discuss areas of concern with Area Manager and Head Start staff;
- Maintain good phone and e-mail communication;
- Assist other staff as requested;
- Answer incoming calls and route to appropriate staff as determined by nature of call or request;
- Greet parents, visitors and others by offering assistance and/or announcing their arrival to appropriate staff;
- Attend monthly area staff meetings as required;
- Maintain confidentiality at all times;
- Participate in continuing education as required.
