ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Ensures that the food and beverage preparation, handling and storage procedures and experience in coordinating and administering processes that ensure quality food, beverage, and service levels.
- Ensures monitoring quality food and beverage production and guest service is processed.
- Plans, assigns, and supervises the work of food and beverage personnel within assigned areas.
- Oversees Supervisory staff to resolve internal and external problems or complaints from co-workers and guests.
- Ensures the maintenance of Little River Resort assets within assigned area is clean, in good repair and in working order.
- Ensures that all assigned team members follow sanitation and other safety regulations.
- Assists in menu reviews, analyzes recipes and food/beverage costs.
- Assists with researching and specifying food/beverage products, pricing, and supplies for daily operations.
- Addresses guest complaints along with resolution and follow up.
- Maintains working knowledge of all Little River Casino Resort operations, programs, events, promotions, and services.
- Must adhere to safety rules and regulations of Little River Casino Resort and of the department.
- Responsible for the supervision, retaining, performance evaluations, training and disciplinary actions of team members.
- Assists in processing the hiring and termination of supervised team members and obtains approval of the Department Director for hiring and terminations.
- Ensure that all department staff operates efficiently and effectively and that department goals / objectives are met on a monthly, quarterly, and annual basis.
- Actively conduct department meetings, managers meetings, and staff communication meetings.
- Attend seminars, work sessions, successfully complete training, and any other meetings as assigned, scheduled, or requested and/or requested by the LRCR General Manager.
- Prepare any monthly, quarterly and/or annual reports and/or updates required by the position.
- Other duties as assigned.
