Retreat Guestroom Attendant – Soaring Eagle Waterpark & Hotel
At Migizi* we understand your family life is important, it’s important to us too. That is why we offer flexible schedules for a greater work life balance. Along with that we also offer paid holidays, employee discounts, a 24/7 access to Nimkee Fitness Center and 401K which is matched up to 4% by the tribe.
Full Time employees get Medical, Dental, & Vision insurance. Flex Spending Accounts, Teladoc, Life Insurance, Accidental Death and Long Term Disability.
Prescription plan with free fills on most generic brands when using our Cardinal Pharmacy
Make the change today. Come be a part of the Migizi team.
*Part of the Saginaw Chippewa Indian Tribe of Michigan.
Position Summary:
The Guestroom Attendant position is cross-trained in order to provide guests with quality service in a timely and friendly manner for Soaring Eagle Waterpark & Hotel and Soaring Eagle Hideaway RV Park. Although the Soaring Eagle Water Park & Hotel is an enterprise of the Saginaw Chippewa Indian Tribe of Michigan, it operates under the Migizi Economic Development Company Policies and Procedures.
Essential Job Duties and Responsibilities:
- Provides exceptional customer service to guests in the hallways and when entering guest rooms.
- Responsible for the cleanliness of hotel lobby and public spaces, guest rooms, meeting rooms, back of house, administration, waterpark, RV Park laundry, RV Park Club House, and RV Park Bath House.
- Collect daily assignments from Housekeeping Manager.
- Prioritize guest room cleaning to ensure that rooms scheduled for arrivals are completed quickly.
- Ensure security of guest rooms and privacy of guests.
- Stock cart with cleaning supplies, equipment, linens, towels, and other guest room toiletries/amenities.
- Responsible for inventory for each guest room and replenish supplies such as towels, facial tissue, toilet paper, hair, hand & body products, coffee, and any other complimentary items.
- Responsible for non-complimentary items such as hair dryers, irons, clock radios, bath robes, etc.
- Responsible for disposing garbage from waste cans throughout the property daily.
- Responsible for housekeeping equipment including cart, vacuum and supplies.
- Responsible for reporting unsafe conditions and maintenance needs within guest rooms and public spaces to Housekeeping Manager and/or Director of Facilities.
- Maintain all laundry equipment while ensuring that washers and dryers are clean and operational.
- Responsible for washing, drying, and folding large volumes of laundry, including sheets, blankets, coverlets, bath towels, pool towels, robes, and other facility linen.
- Laundry must be thoroughly cleaned, bleached (if necessary) and folded to present a clean and comfortable experience for our guests. Count, stack, and re-stock clean laundry to assigned storage areas.
- Must be available to work weekends, evenings, and holidays.
- Performs other duties as assigned.
Work Environment/Safety Hazards:
Frequent standing, walking, pushing, pulling, climbing, bending, stooping, and reaching. Must lift large and heavy bags of laundry up to 50 lbs. Works around high temperatures and loud noises made by the washing machines. Proper safety procedures, such as wearing gloves and/or masks, must be followed due to exposure to Blood Borne Pathogens (BBP). May experience exposure to water and vaporized chemicals and blood-borne spills.
Minimum Qualifications:
Required:
- 18 years of age.
- Pre-employment background check and drug screen.
Preferred:
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
