Under the general supervision of the Continuing Education Supervisor, Continuing Education Assistant, assists the Continuing Education Supervisor at Saginaw County Community Mental Health Authority (SCCMHA) in the management of the Continuing Education network functions. The Continuing Education Unit Assistant serves as a key administrative and technical support role within SCCMHA’s Continuing Education department. As assigned by the Continuing Education Supervisor, this position functions as one of the administrators for the Continuing Education training database or Learning Management System (LMS), supporting system configuration, automation, data integrity, and audit readiness while ensuring alignment with state, regulatory requirements including license requirements for those that hold professional licenses. The role is responsible for coordinating and managing continuing education events, maintaining training records and course catalogs, tracking staff and provider training requirements, and supporting compliance for professional continuing education credits. Additionally, this position provides comprehensive logistical, clerical, and technical support for in-person and virtual training activities, assists with special projects, and ensures continuity of operations when supervisory staff are unavailable. The role requires a high level of organization, attention to detail, customer service, and collaboration while upholding SCCMHA’s mission, vision, core values, and operating principles.This position will be knowledgeable about and actively support culturally competent recovery based practices; person centered planning as a shared decision making process with the individual, who defines his/her life goals and is assisted in developing a unique path toward those goals; and a trauma informed culture of safety to aid persons served in the recovery process.
WORKING CONDITIONS/ENVIRONMENT:
Works in clinical office environment with usual pressures of time constraints and stress from long periods of computer use. May require travel to multiple locations, sometimes in bad weather.
QUALIFICATIONS:
Education: Bachelor’s degree is required. An academic concentration in human services, healthcare administration, database administration, computer information systems, information technology, or another closely related field is preferred. Coursework or formal training in general business, office management, business administration, computer science, database administration, computer information systems, learning management systems, or related technical disciplines is desirable and directly related to job duties. An equivalent combination of education, training, and experience may be considered. This may include relevant college coursework or business/technical training accompanied by a minimum of three (3) to five (5) years of progressively responsible administrative, technical, business, or database administration experience, preferably within a healthcare, human services, or continuing education environment.
Experience: Three (3) years of experience working in social work, education, healthcare area, or related field. Must have extensive and recent experience in executive secretarial duties, professional office experience, including reporting directly to all levels of management and working with all levels of the organization including the public. Demonstrated experience performing advanced administrative and technical support functions, including work involving multiple information systems, data tracking, reporting, and coordination across departments. Experience providing administrative or technical support at multiple organizational levels, including regular interaction with leadership, management, professional staff, providers, and external partners. Demonstrated experience in data management or system administration, including maintaining accurate records, generating reports, monitoring data integrity, and supporting audit or compliance-related activities. Demonstrated competency providing user navigation and technical support for computer-based systems, including Learning Management Systems (LMS), databases, and other enterprise platforms. Proficiency in the use of computer software and applications, including Microsoft Office Suite (Word, Excel, Publisher), data and reporting tools, and extensive use of web-based applications and internet-based systems.
Licenses and Certifications: Valid Michigan Driver’s license with a good driving record.
