Patient Engagement Lead - Global Clinical Trial Recruitment and Retention
Syneos Health is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.
Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape.
Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver - for one another, our customers, and, most importantly, for those in need.
Discover what your 25,000 future colleagues already know:
Why Syneos Health
* We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
* We are committed to building an inclusive culture - where you can authentically be yourself. Central to this is our purpose - Driven to Deliver - which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone's life.
* We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress.
Job Responsibilities
Patient Engagement Lead - Global Clinical Trial Recruitment and Retention Location: Remote, U.S.Salary Range: $79,800 - $139,600
Overview
The Patient Engagement Lead is a senior-level role responsible for the end-to-end ownership of global patient recruitment and retention (R&R) strategy and execution across clinical trials. This is not a support function-this role is accountable for defining, operationalizing, and delivering recruitment strategy in partnership with sponsors.
You will lead the day-to-day execution of global enrollment strategies, ensuring performance against timelines, budgets, and quality expectations. This role requires a candidate who can step in immediately, operate autonomously, and drive results across complex, global studies.
Key Responsibilities
Full Ownership of Global Recruitment Strategy
Own and lead the global patient recruitment and retention strategy across assigned studies from start-up through closeout
Translate strategy into execution by driving day-to-day delivery, performance tracking, and continuous optimization
Serve as the accountable lead for enrollment outcomes, proactively identifying risks and implementing mitigation plans
Global Program Leadership
Lead global, multi-region recruitment programs, ensuring alignment across geographies, study teams, and solution partners
Operate as the central point of coordination across stakeholders to ensure seamless execution and delivery
Drive consistency and quality in strategy implementation across all regions and phases of the study
Sponsor-Facing Leadership
Act as a primary point of contact for sponsors on all recruitment-related activities
Provide strategic guidance, performance insights, and clear recommendations to optimize enrollment outcomes
Lead discussions on strategy performance, risks, and innovative approaches to accelerate recruitment
Vendor & Partner Oversight
Identify and lead selection of recruitment solution partners aligned to study needs and indication
Oversee vendor performance, ensuring accountability to scope, timelines, and quality standards
Resolve vendor-related challenges independently, maintaining momentum and delivery
Operational Execution & Delivery
Own the development and lifecycle management of the Participant Engagement Plan (PEP)
Oversee execution of patient-facing tactics, including material development, translation, distribution, and inventory management
Ensure all deliverables meet sponsor expectations, regulatory requirements, and internal quality standards
Financial & Project Accountability
Manage recruitment-related budgets, forecasts, and scope changes
Ensure financial discipline and proactively address out-of-scope activities through appropriate change processes
Provide accurate reporting, projections, and updates to support overall study success
Leadership & Continuous Improvement
Mentor junior team members and provide oversight where needed
Contribute to process improvements, innovation, and departmental growth initiatives
Support business development activities, including pre-award strategy and consultation
Required Qualifications
Bachelor's degree in Life Sciences, Healthcare, or a related field
5+ years of experience with full ownership of global patient recruitment and retention strategy and execution within clinical research
Demonstrated experience serving as the accountable lead for day-to-day delivery of recruitment strategy for sponsors
Proven track record managing global, multi-phase clinical trials (Phase I-IV) across a variety of therapeutic areas
Experience leading global programs across regions, with accountability for overall management, execution, and results
Ability to operate independently and "hit the ground running" in a fast-paced, sponsor-facing environment
Strong expertise in data-driven enrollment strategies, including performance tracking and mitigation planning
Advanced vendor management experience, including selection, oversight, and performance optimization
Demonstrated experience managing... For full info follow application link.
