What You’ll Be Doing
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Lead one or more AI solution deployments concurrently, including Workday AI products and acquired solutions (e.g., HiredScore, Evisort)
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Own end-to-end delivery execution, ensuring on-time, on-budget, and high-quality implementations aligned to the AI Delivery Framework
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Partner with Consulting, Product, and Customer AI teams to triage and resolve issues related to model performance, data quality, and AI governance
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Present at Executive Steering Committees, providing transparency on AI risks, model outcomes, and adoption progress
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Support pre-sales activities as requested, helping shape delivery approaches and Statements of Work for AI-enabled opportunities
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Coach and mentor Workday and partner resources in AI deployment practices, data literacy, and model lifecycle management
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Contribute to the ongoing evolution of the Workday AI Delivery Framework by bringing field learnings to refine methodology, tools, and best practices
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Facilitate the transition from deployment to steady-state operations, ensuring a seamless handoff to the CSM and Workday Support teams
About You
Basic Qualifications
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8+ years’ experience leading data-driven solution implementations (FIN, and/or HCM deployments) with demonstrable experience in AI-enabled or data-centric transformation initiatives, involving model deployment, data integration, or ML-based automation technology
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3+ years' experience managing Workday deployments
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6+ years proven ability to manage cross-functional SaaS delivery spanning Product and Implementation teams with measurable skills in program governance, risk management, and stakeholder alignment
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6+ years engaging with executive stakeholders to translate technical outcomes into business value, with the ability to build trust and drive clarity across diverse stakeholder groups
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6+ years developing teams, mentoring others, and leading through ambiguity with prior consulting experience with SaaS enterprise clients or within complex product organizations
Other Qualifications
- Project Management Certification
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Understanding of with AI and ML concepts — such as data quality, model training/inference, bias monitoring, and ethical AI principles
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Passion for shaping the future of responsible, human-centered AI adoption within enterprise delivery
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Global complex deployment experience
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ACP or SCRUM Maser certification a plus
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Ability to support a global customers across multiple time zones
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Excellent communication and negotiation skills,
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Willingness and ability to travel internationally as required.
Our Approach to Flexible Work
With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
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