Join Mercantile Bank as a Full-Time Vulnerability Remediation Analyst and immerse yourself in a dynamic environment where problem-solving is paramount. Located in Wyoming, MI this position offers you the unique opportunity to be on the front lines of cybersecurity, where your skills in identifying and resolving vulnerabilities will directly contribute to keeping our systems secure. If you're driven by the thrill of investigations and "catching the intruder," this position will empower you to innovate strategies that enhance our defenses.
Core Responsibilities:
- Own risk-based triage and prioritization: Turn Qualys scan results into a clear, actionable remediation plan by weighing severity, exploitability, and business impact.
- Drive remediation to closure (and prove it): Coordinate patching and configuration changes across Infrastructure, Support Desk, application owners, and vendors; track work to and validate fixes through re-scans and systematic checks.
- Strengthen the vulnerability management program: Build reporting on trends and performance, improve workflows and governance, and help remove cross-team blockers, making vulnerability remediation faster, smoother, and more consistent.
Collaborate with a dedicated team of professionals who share your passion for excellence and continuous learning. Your contributions will be vital in creating a safer banking experience for our customers, making every day both challenging and rewarding. Take the next step in your career and become a key player in our mission to uphold integrity and accountability in the financial industry.
Why Mercantile Bank?
Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do.
As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class medical benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities.
A Look into Your Day
As a Vulnerability Remediation Analyst at Mercantile Bank, you will play a pivotal role in enhancing our organization's security posture by coordinating, tracking, and supporting the remediation of identified security vulnerabilities across our infrastructure, systems, applications, servers, and endpoints. In this role, you will collaborate closely with Information Security, Infrastructure, Support Desk, and various business stakeholders to mitigate cyber risks through timely patching and configuration changes. Your responsibilities will include reviewing and analyzing vulnerability scans, triaging vulnerabilities based on multiple factors, and coordinating remediation efforts with relevant teams and third-party vendors. You will track remediation activities to ensure vulnerabilities are addressed within established service level expectations and validate remediation efforts through systematic checks. Additionally, you will develop regular reports on vulnerability trends and contribute to improving workflows, governance, and cross-team collaboration, while also addressing
What We're Looking For
To thrive as a Vulnerability Remediation Analyst at Mercantile Bank, candidates should possess a robust blend of technical knowledge and soft skills. Candidates must exhibit strong organizational abilities to manage multiple remediation efforts concurrently, coupled with excellent written and verbal communication skills for effective collaboration across technical and non-technical teams. Proficiency in using ticketing or workflow platforms like ServiceNow is important.
Requirements:
- 3-5 years of job-related experience with vulnerability scanning and management tools such as Qualys and Microsoft Defender
- A bachelor's degree in a technology related field
- Understanding of vulnerability severity frameworks and risk-based prioritization concepts.
- Experience using ticketing or workflow platforms such as ServiceNow, Jira or similar tools.
- Strong understanding of Microsoft Windows Environment, Windows Server Environment, Microsoft Productivity Tools, SQL Server and VMWare.
- Must be able to travel to various Mercantile Bank locations, which may require overnight stay.
Preferred Qualifications:
- Relevant certifications such as Security+, CySA+, CISSP, GSEC, or similar.
- Familiarity with threat intelligence, exploit tracking, and CISA Known Exploited Vulnerabilities (KEV).
- Experience supporting audits, risk assessments, or regulatory reviews.
