About the Role
As a Engagement Manager on the AI Practice team, you will own the end-to-end customer relationship across several enterprise accounts, beginning with product deployment and continuing throughout the lifecycle of the partnership. You will operate with significant autonomy and influence, shaping how enterprise customers adopt Workday's AI products, informing the evolution of Workday's product and services offerings, and collaborating with a deeply talented peer group.
You will serve as a trusted AI advisor to your customers' senior leaders, guiding them through AI transformation by implementing change management best practices, educating end users, and identifying, prioritizing, and deploying AI use cases that deliver measurable business value. Your ability to understand each customer's business model and connect their unique challenges to Workday's horizontal AI platform will be essential to your success.
Responsibilities:
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Own end-to-end delivery for multiple enterprise customer engagements, ensuring customers realize maximum value from Workday's AI products from deployment through the full lifecycle of the partnership
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Partner with customers' C-level executives on AI strategy and transformation, including developing adoption roadmaps and change management approaches
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Lead one or more concurrent implementations, ensuring projects are delivered within the budget and timeline outlined in the statement of work
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Manage timelines, risks, and cross-functional coordination to ensure smooth delivery and long-term adoption across large-scale deployments
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Identify retention opportunities and potential areas for expanded engagement, contributing to the growth of the customer relationship
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Provide guidance and mentoring to Professional Services team members working on your implementations, ensuring projects are properly planned and staffed
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Identify and resolve issues that could affect project scope or timelines, presenting updates at Executive Steering Committee meetings and leading quarterly business reviews
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Participate in the sales cycle when requested to gather requirements, formulate delivery approaches, and develop proposals
About You
Basic Qualifications (Senior Engagement Manager):
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Demonstrable experience of leading Medium and/or Large Enterprise implementations or transformation initiatives
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4+ years of experience in either enterprise application implementation (Workday, Oracle, NetSuite, SAP, Cornerstone, or similar) or top-tier strategy consulting (MBB, Tier 2), venture capital, or a commercial/strategy/ops role in a startup or scale-up.
Basic Qualifications (Principal Engagement Manager):
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Demonstrable experience of leading Medium and/or Large Enterprise implementations or transformation initiatives
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8+ years of experience in either enterprise application implementation (Workday, Oracle, NetSuite, SAP, Cornerstone, or similar) or top-tier strategy consulting (MBB, Tier 2), venture capital, or a commercial/strategy/ops role in a startup or scale-up.
Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.
Primary Location: USA.IL.Chicago
Primary Location Base Pay Range: $129,000 USD - $193,400 USD
Additional US Location(s) Base Pay Range: $116,600 USD - $207,200 USD
Additional Considerations:
If performed in Colorado, the pay range for this job is $122,800 - $184,200 USD based on min and max pay range for that role if performed in CO.
The application deadline for this role is the same as the posting end date stated as below:
05/11/2026
