Compass North EUP Case Worker
POSITION SUMMARY:
This position will provide community, school, home, and street-based outreach services to youth who are experiencing or at risk of homelessness or runaway situations.
The Case Worker will work collaboratively with agencies, youth, families, and host homes to ensure all enrollment and compliance documentation is completed timely.
This is a hybrid position requiring initial training, case management training and job shadowing at the designated regional offices located in Newberry and Alpena, Michigan. Upon successful completion of training and supervisor approval, the employee will transition to a home-based work model while continuing required fieldwork throughout Chippewa County and surrounding Eastern Upper Peninsula counties.
Residence in or near Sault Ste. Marie, Michigan is preferred.
Qualifications:
Applicants must meet one of the following:
· Bachelor’s Degree in a Human Services field (Social Work, Sociology, Psychology, Criminal Justice, Counseling, or related field); OR
· Associate’s Degree in a Human Services field plus a minimum of three (3) years of relevant professional experience in youth services, child welfare, homelessness services, behavioral health, or related field; OR
· High School Diploma/GED plus a minimum of five (5) years of full-time professional experience in the human services field.
Additional Requirements:
· CPR/First Aid Certification required within 3 months of hire and maintained every 2 years
· Clean criminal and Central Registry histories
· Valid driver’s license and good driving record
· Reliable transportation and ability to travel extensively within assigned counties
· Ability to maintain a secure, private, and confidential home workspace with reliable internet
· Experience working with children/adolescents and families preferred
Summary of Essential Job Function:
- Develop positive working relationships with community partners and external agencies that serve the homeless population to promote the best possible service to youth
- Provide crisis intervention, information and referrals services to runaway and home youth and youth at risk of homelessness.
- Provide case management services to run-away and homeless youth and youth at risk of homelessness
- Educate homeless youth about independent living skills
- Provide community education services on youth issues, including but not limited to homelessness issues, bullying and advocacy
- Promote smooth coordination of services and clear communication patterns
- Participate actively in supervisory meetings, staff meetings, conferences and workshops designed to enhance skills and communicate information
- Maintain complete files in accordance with Agency, DHHS and state and federal policy requirements
- Keep files current and up to date through uploading documentation into HMIS timely
- Respect the confidentiality rights of clients by maintaining locked files and keeping all confidential information locked up
- Contribute to overall quality assurance program and practices to maintain compliance with state and federal standards
- Demonstrate good written and verbal communication skills
- Be knowledgeable of external community resources
- Participate in department and agency outreach and fundraising events
- Any other duties as assigned by the supervisor which fall within the parameters of the described role.
Key Competencies:
Represent the agency in a positive and professional manner at all times by:
a. Showing an optimistic, positive work attitude that focuses on empowering families.
b. Being punctual to work, court hearings and other appointments.
c. Maintaining a well-groomed appearance.
- Help mentor new staff.
- Uphold NEMIFRC’s policies and philosophy.
- Form mutually respectful partnerships with persons served and their families, to assist them in building the skills and confidence needed to address issues and problems they may face.
- Understand and be sensitive to cultural issues as it relates to the person served and/or other family members.
- Demonstrate conviction about the capacity of others to grow and change.
- Work collaboratively and cooperatively with all levels to support the use of family-centered, strength-based, child-focused practices while assisting families in building their capacities to provide safe and nurturing environments with their children
- Demonstrate behaviors, actions and attitudes that are consistent with the agency’s vision, mission and values
- Work respectfully, positively, professionally and collaboratively with team members
Work Environment:
This position requires both fieldwork and administrative responsibilities.
The employee will:
- Complete required in-office training
- Transition to home-based administrative work after approval
- Conduct extensive travel throughout the Eastern Upper Peninsula service area
- Work with youth and families in potentially high-stress or crisis environments
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position requires walking, standing, sitting, bending, and lifting objects up to 40 lbs. The job can be emotionally stressful, with frequent crises and deadlines. It requires a valid driver’s license and extensive day and occasional evening driving throughout assigned counties. One must be prepared for long and irregular work hours. It requires corrected vision and hearing to normal range, necessary to observe consumer/family interaction. One must be able to communicate adequately with clients, host families, and other professionals, and provide in-home services to youth and families where the homes may not be barrier free.
Pay: $17.00 - $20.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance