| Position Title: | Assistant Director of Housing Facilities | |
| Location: | Big Rapids (Main Campus) | |
| Department: | 62102 - Housing and Residence Life | |
| Advertised Salary: | $55,000-$60,000. Salary commensurate with education, experience, and other requirements. | |
Benefits:
| Comprehensive benefit package (health care, vacation, etc.). Please see the following link for a list of benefits offered with this position. Admin/Admin Temp Benefit Plans | |
| FLSA: | Exempt | |
| Temporary/Continuing: | Continuing | |
| Part-Time/Full-Time: | Full-Time | |
| Union Group: | N/A | |
| Term of Position: | 12 Month | |
| At Will/Just Cause: | At Will | |
| Summary of Position: | The Assistant Director of Housing Facilities oversees all maintenance, repairs, renovations, and key activities. Whereas university Facilities Management staff provides custodial and maintenance functions, this position will coordinate departmental needs related to housing facilities, specifically setting priorities, managing assets, and overseeing other facility-related activities. | |
| Position Type: | Staff | |
| Required Education: | Bachelor's Degree | |
| Required Work Experience: | Five years of related work experience with two years specifically in facility management, work order management, or access control. | |
| Required Licenses and Certifications: | | |
| Physical Demands: | - Office Environment
- Bending
- Carrying
- Moving
- Reaching
- Sitting
- Twisting
- Balancing
- Driving
- Lifting
- Pulling/Pushing
- Repetitive movement
- Standing
| |
| Additional Education/Experiences to be Considered: | Master's Degree
Experience in project management; experience in developing, implementing and automating workflow processes; experience in higher education or similar industry. | |
| Essential Duties/Responsibilities: | Provide leadership of the residence hall, apartment, and suite system for facility management.
Serve as the main communication channel between HRL and the Facilities Management department for all facility and grounds-related items.
Process and track all facility maintenance requests, work orders, and purchase orders for housing-related facilities.
Reviews health, safety, and cleanliness issues in all housing facilities, interacts with both the housing and facilities teams to facilitate corrective action.
Conduct regular walking and driving tours of all housing facilities and grounds; facilitate the appropriate action needed to address findings.
Submit, review, and track work orders to assure quality control and cost consistency. Prepare reports regarding work order completion and costs.
Work with facilities management and housing team to ensure buildings are ready for opening, closing, and programmatic needs. This includes room preparation, common-area repair and cleaning, and room/apartment/suite turnover, including painting, furniture replacement, and maintenance.
Provide subject matter expertise for facility-related topics such as facilities maintenance best practices, safety, and accommodations within the halls, suites, and apartments.
Manage all key/lock/access control processes within housing, including access control, key ordering, lock changes, key distribution, physical key security, key/access control audits, and communications with university facilities management, locksmith shop, and university IT.
Serve as the functional subject matter expert for the automated access control system.
Provide troubleshooting and assist in resolving facility, IT, and related complaints routed through HRL. Prepare feedback for campus partners regarding customer satisfaction and quality of work in a report format each semester.
Responsible for maintaining department vehicles and golf carts.
Maintain an inventory of all housing assets, including vehicles, cell phones, furnishings, and equipment. Maintain a perpetual plan for maintenance, repair, and replacement for all assets.
Serve as a member of the HRL leadership team. This responsibility may include responding to escalated calls in the evenings and on weekends in an on-call rotation. This responsibility will include coming to campus as needed for situations such as fire, student health emergency, and facility emergencies. During
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