At Quincy Street, we believe nothing becomes a tradition like good food-and no one supports family traditions like we do. As a division of Indiana Packers Corporation, with additional facilities in Frankfort and Delphi, IN, and Owensboro, KY, we are proud to be a large organization with a close-knit, team-oriented culture.
With over 3,100 team members and more than $1.5 billion in annual sales, we combine scale with a strong sense of community. Our team is diverse, innovative, and passionate, bringing a wide range of perspectives that fuel collaboration and success. We value teamwork while recognizing the unique skills and experiences each individual brings.
We offer competitive compensation and comprehensive benefits for full-time team members.
Position Summary
The Quality Assurance & Food Safety Manager is responsible for leading the Quality Assurance and Food Safety function at our Holland, MI processing facility. This role ensures product quality, food safety compliance, and the effectiveness of systems that support a controlled manufacturing environment.
This position provides leadership to the QA team, oversees regulatory and certification compliance, and drives continuous improvement through data analysis, auditing, and corrective action processes.
Key Responsibilities
- Lead, develop, and manage the Quality Assurance team, including staffing, training, and performance management
- Oversee lab operations including microbiological testing, environmental swabbing, product testing, and pre-operational inspections
- Ensure compliance with GMPs, GLPs, and all food safety and regulatory requirements
- Develop, implement, and maintain quality systems and documentation for controlled manufacturing processes
- Oversee CAPA programs, including root cause analysis and corrective/preventive actions
- Lead all third-party audits, certifications, and government inspections (including USDA)
- Manage customer complaints, investigations, and resolution processes
- Oversee the Supplier Approval Program and ensure compliance with company standards
- Analyze and report on trends related to complaints, audits, and quality metrics
- Partner cross-functionally with Production, R&D, Customer Service, and Analytical teams
- Stay current with industry best practices, quality systems, and analytical technologies
Qualifications
- Bachelor's degree in food science, Chemistry, Biology, or related scientific discipline
- Minimum 5 years of quality assurance management experience
- SQF Certification or equivalent experience with a GFSI-recognized scheme
- PCQI Certification required
- Minimum 2 years of USDA regulatory experience
- Strong knowledge of food safety systems, audits, and regulatory compliance
Additional Requirements
- Ability to work in both production and laboratory environments
- Strong sensory skills (taste, aroma, and visual evaluation)
- Ability to use laboratory instrumentation and evaluate product quality
- Must be eligible to work in the United States and pass E-Verify
Quincy Street Inc is an Equal Opportunity Employer (EOE) and values diversity. Our EOE policy not only prohibits discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, genetic information, or any protected category under state, local or federal law, but also reflects our commitment to making all employment decisions without regard to an individual's membership in a protected class. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, termination, rates of pay and other forms of compensation, selection for training, the use of all facilities, and participation in company-sponsored employee activities. As part of its equal opportunity policy, we also take affirmative action in accordance with applicable laws to ensure that women, minorities, protected veterans and individuals with disabilities have opportunities to join and progress within the Company.
