Shift Supervisor (Retail)
Company: CVS Health
Job ID: R0828406
Employment Type: Full-Time
Location: Northville, MI
?? Address: 39350 Nine Mile Rd, Northville, MI 48167
O*NET Code: 41-1011.00 – First-Line Supervisors of Retail Sales Workers
Pay Range: $16.50 – $24.00 per hour
About the Opportunity
CVS Health is hiring a Shift Supervisor to support store leadership, drive daily operations, and deliver excellent customer service. This role is a key leadership position responsible for overseeing store activities and team performance during assigned shifts.
Key Responsibilities
Leadership & Store Operations
- Supervise store team and assign daily tasks
- Lead store operations in absence of Store Manager/Operations Supervisor
- Execute opening and closing procedures
- Ensure store runs efficiently and meets performance standards
Customer Service
- Assist customers with questions, concerns, and complaints
- Promote a positive and welcoming store environment
- Resolve customer issues in line with company policies
- Maintain confidentiality of customer and patient information
Merchandising & Inventory
- Stock shelves and price merchandise
- Execute promotional displays and seasonal resets
- Maintain store presentation and merchandising standards
- Support inventory management and planogram (POG) resets
Qualifications
- High school diploma or equivalent (preferred)
- Retail or supervisory experience (preferred)
- Strong communication, leadership, and problem-solving skills
- Basic computer and analytical skills
- Ability to work flexible schedules (including nights, weekends, and overtime)
Skills & Competencies
- Leadership and team supervision
- Customer service excellence
- Decision-making and problem-solving ability
- Strong organizational and communication skills
Work Environment
- Retail/pharmacy store setting
- Fast-paced, customer-facing environment
- Full-time schedule (~40 hours/week)
- Flexible shifts including early mornings, evenings, and weekends
Benefits (Eligibility-Based)
- Medical, dental, and vision plans
- 401(k) with company match + stock purchase plan
- Paid time off and flexible scheduling
- Tuition assistance and career development
- Wellness programs and employee assistance services
Additional Information
- Application deadline: April 7, 2026
- Equal Opportunity Employer
- Background checks conducted per applicable laws
Interested candidates are encouraged to apply to step into a leadership role within a mission-driven healthcare retail environment.
