Company Description
RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.
Job Description
RRD is seeking a dynamic individual to join our team this Summer as an Enterprise Technology Solutions Intern!
**THIS IS A HYBRID ROLE**
Position Summary
The Information Technology Intern will work within the Enterprise Technology Solutions team, supporting both projects and day-to-day operations. This role provides hands-on experience with Windows operating systems, security tools, and process automation, including scripts designed to support the ongoing performance, stability, and security of enterprise applications, as well as Level 1-2 investigation and resolution of system incidents and problems.
Responsibilities
Assist with collecting and maintaining technology asset inventory across sites and updating records in ServiceNow (CMDB)
Support the setup, configuration, and maintenance of Windows systems, including Active Directory and DNS
Support the use and administration of security tools and endpoint protection solutions
Assist with troubleshooting and resolving application and system issues
Participate in IT projects, system upgrades, and deployments
Document technical procedures, system configurations, and workflows
Qualifications
Must be a full-time student at an accredited college or university pursuing a Bachelor's or higher degree in Computer Science, Information Systems/Technology, Information Science, or a related field
Basic understanding of Windows operating systems and enterprise IT environments
Strong analytical, problem-solving, and communication skills, and comfortable working independently or collaboratively in a team environment
Accuracy and attention to detail are essential
Preferred: exposure to security tools, endpoint management, or identity and access management, or prior internship, lab, or hands-on IT experience
Additional Information
RRD's current salary range for this role is $24.00/hour.
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
RRD is an Equal Opportunity Employer, including disability/veterans
RR Donnelley is an EEO/AA including Vets and Disabled Employer
RR Donnelley is an Equal Opportunity/Affirmative Action employer. The company’s policy is to select, place and deal with all its employees without discrimination based on race, religion, color, national origin, sex, gender identity or expression, age, disability, perceived disability, sexual orientation, protected Veteran status, genetic information or on the basis of any other status protected by applicable federal, state or local law.
