Key Responsibilities
Business Analysis Leadership
- Lead requirements gathering sessions, stakeholder interviews, and workshops to identify business needs and project objectives.
- Translate complex business requirements into functional specifications, user stories, and acceptance criteria.
- Create and maintain Business Requirement Documents (BRD), Functional Requirement Documents (FRD), process flows, and data mapping documents.
- Conduct impact analysis and gap analysis for system enhancements and new initiatives.
- Provide guidance and mentorship to junior business analysts.
- Serve as the primary liaison between business stakeholders, development teams, and QA teams.
Azure DevOps & Agile Delivery
- Manage and maintain product backlogs, user stories, tasks, and defects in Azure DevOps.
- Collaborate with Product Owners and Scrum Masters to prioritize backlog items and plan sprint deliverables.
- Ensure end-to-end requirements traceability using Azure DevOps work items and dashboards.
- Track sprint progress, testing status, and defect metrics using Azure DevOps reporting tools.
- Actively participate in Agile ceremonies including sprint planning, backlog grooming, daily stand-ups, and retrospectives.
Quality Assurance & Testing Oversight
- Define and review test strategies, test plans, and test cases aligned with business requirements.
- Support and oversee functional, integration, regression, and User Acceptance Testing (UAT).
- Manage defect lifecycle in Azure DevOps, ensuring timely resolution and validation.
- Collaborate with QA teams to ensure test coverage, data validation, and quality standards are met.
- Ensure delivered solutions meet business expectations and compliance requirements.
Process Improvement & Strategic Contribution
- Identify opportunities to improve business processes, workflows, and system efficiencies.
- Recommend technology solutions and automation opportunities.
- Contribute to enterprise-level business analysis standards and best practices.
- Support change management, training, and adoption strategies for new systems.
Documentation & Stakeholder Communication
- Develop and maintain comprehensive documentation including workflows, business rules, and system requirements.
- Present analysis findings, system recommendations, and project updates to leadership and stakeholders.
- Ensure clear communication between technical teams and business stakeholders.
Required Qualifications
- Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field.
- 7+ years of experience as an IT Business Analyst on enterprise software projects.
- Hands-on experience with Azure DevOps for backlog management, user stories, sprint tracking, and defect management.
- Strong experience with software testing, QA processes, and UAT coordination.
- Deep knowledge of Software Development Life Cycle (SDLC) and Agile methodologies (Scrum, Kanban).
- Proven experience writing user stories, acceptance criteria, and detailed functional specifications.
- Excellent analytical, leadership, communication, and stakeholder management skills.
Preferred Qualifications
- Experience working in enterprise-scale or multi-team Agile environments.
- Familiarity with SQL, APIs, data integration, and system architecture concepts.
- Experience supporting CI/CD pipelines and release management processes.
Key Skills
- Advanced Business Analysis
- Stakeholder & Executive Communication
- Azure DevOps (Boards, Backlogs, Work Items, Dashboards)
- Agile / Scrum Methodology
- QA Strategy & Test Planning
- Defect Lifecycle Management
- Process Modeling & Improvement
- Requirements Traceability
- Data & System Analysis
