Essential Duties & Responsibilities: Other duties may be assigned.
The Internal Systems Analyst partners closely with the Internal Systems Manager to enhance ECS data systems. This includes gathering requirements, mapping workflows, testing upgrades, and supporting new system rollouts. The role also contributes to improving efficiency across program areas such as ERSEA, CACFP, MSDS submissions, Non-Federal Share, and other ECS-related databases.
Data Systems & Database Support
- Assist with account setup, permissions, annual system utilities, and routine updates to maintain data quality and security.
- Support the design or modification of database tables, views, forms, and Access front-end tools to improve usability.
- Maintain documentation for processes, workflows, configurations, and reporting standards.
- Perform data quality checks and corrections to ensure integrity across systems
Reporting, Analytics & Business Intelligence
- Build and maintain reports and dashboards using SSRS, Power BI, MS Access, and T-SQL.
- Support staff and program leaders with recurring analytics, data extractions, and visualizations that meet compliance and operational needs.
ChildPlus & External System Support
- Assist with ChildPlus setup, user access, permissions, form design, and classroom/program term configuration.
- Prepare and validate files for MSDS reporting and support required demographic/identifier workflows (e.g., UIC).
Compliance & Program Reporting
- Help track Non-Federal Share contributions and ensure accuracy for internal and governing body reports.
- Support data collection and documentation for PIR and other state/federal reporting requirements.
Staff Support, Training & Engagement
- Provide day-to-day assistance to staff on database use, reporting protocols, and data standards.
- Help develop job aids, support training, and participate in user meetings to identify needs and share updates.
Collaboration & Continuous Improvement
- Maintain the data and system request log to prioritize and track enhancement needs.
- Work with IT, leadership, and cross-functional teams to resolve issues and improve system workflows.
- Participate in projects, pilots, and committees to support ECS-wide systems improvements.
Requirements
What We’ll Love About You!
We’re excited to meet someone who brings both passion and professionalism to this role—and who’s ready to help us make a meaningful impact in Early Childhood programs across our communities.
Education & Experience
- Bachelor's degree required in information systems, data management, computer science, analytics, or a related technical field. An Associate's degree with 5+ years of directly related experience may be considered.
- Minimum 3-5 years of professional experience working with database systems, reporting tools, or business intelligence platforms, including SQL/T-SQL., required; experience with Power BI, SSRS, and MS Access, supporting or administering enterprise-level data systems, and experience in Head Start, early childhood programs, or similar related environments preferred.
What You’ll Need
- Reliable transportation and a valid driver’s license—you’ll occasionally travel to events, community partners, or program sites.
- Strong communication skills: the ability to read and interpret reports, write clearly, and present information confidently.
- Solid comfort with numbers—you can handle percentages, basic calculations, and interpret data to guide your work.
- Strong problem-solving abilities, especially in situations where you need to adapt quickly or interpret information from different sources.
Professional Expectations: This role requires access to confidential information. You’ll be trusted to maintain strict privacy and confidentiality, following all NEMCSA policies and guidelines.
Physical & Work Environment Requirements
To succeed in this position, you'll need the ability to:
- Regularly sit, stand, walk, use your hands, drive, and work at a computer.
- Frequently talk and hear, and multitask in a busy environment.
- Occasionally stoop, kneel, climb, reach, or twist as needed for events or office tasks.
- Work both standard and sometimes irregular hours, meet deadlines, and interact professionally with the public and staff.
- You’ll work in a typical office setting with moderate noise levels and will often be engaged in community-based activities. Throughout employment, team members must remain free of alcohol or non-prescribed controlled substances in the workplace.
