General Summary:
Rides to Wellness provides same-day, door-to-door transportation using a personalized
approach to provide health and wellness transportation services. The Rides to Wellness
Coordinator will provide excellent customer service through the performance of job tasks:
monitoring telephone requests, scheduling rides, scheduling vehicles and operators, and
dispatching vehicles; perform driving duties, as needed; and perform other duties, as assigned.
Reports to: Senior Manager of Mobility Operations
Essential Job Functions:
1. Knowledge of traffic laws, codes, and regulations.
2. Knowledge of geography of the City of Saginaw and Saginaw County
3. Ability to be creative, flexible, self-motivated, organized, and quality and service oriented.
4. Excellent computer skills; working knowledge of Microsoft software (e.g., Word, Excel).
5. Dependability and punctuality.
6. Exceptional organizational skills; must be detail oriented and able to simultaneously work
on multiple tasks.
7. Excellent oral and written communication skills.
8. Ability to work in a Team Environment
9. Experience workingwith older adults and/orindividuals withdisabilities.
Qualifications:
1. High School Diploma, GED or equivalent.
2. One to Two (1-2) years of experience in a customer service-focused position, including
problem-solving and communicating with fellow team members.
3. Must possess a valid Michigan Chauffeur’s License and a clean driving record.
4. Provide neat, professional, courteous service.
5. Load wheelchairs and lift up to 50 pounds.
Closing Date: Open until filled
Examination/Screening: Selected candidate will be required to successfully complete a
drug screen, physical examination, and background check.
Applications: Candidate submissions and inquiries should be directed to:
Candice Stewart, HR Generalist
