Job Details

• Meets and exceeds monthly collection goals and booking targets with an emphasis on accuracy, productivity, cost-effectiveness, blood inventory needs, efficient operations, and customer service
• Actively prospects and networks to continually add new, productive blood drive opportunities
• Identifies and evaluates the key motivators within each organization to elicit the commitment and follow through needed to ensure optimal participation at blood drives
• Manages blood drive details and outcomes by scheduling resources; ensuring appropriateness of blood drive site; communicating internally all details regarding the blood drive; coordinating with organization logistics and needs for the blood drive; forecasting production of the drive; clearly defining expectations of the group; providing tools, timelines, and training to the group; scheduling communication touch points; and managing successful outcomes
• Appraises existing accounts to identify opportunity for improvement, creates a strategy, and pursues a conversation with account leadership
• On-site recruits as needed or required; may include evening or weekend hours
• Develops and maintains relationships with account points of contact, account leaders and key accounts
• Works with marketing/communications to identify blood drive strategies and prepares content needed to support defined strategies
• Works collaboratively with other departments as needed to ensure successful blood drives and provides excellent internal customer service
• Keeps account records up to date which includes titles and contact information for key points of contact
• Identifies, documents, and provides feedback on issues regarding customer needs/requirements, customer issues/concerns and satisfaction, potential expansion opportunities, competitor activities/strategies, and similar information.
• All other duties as assigned
• Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification
• Understands and performs in accordance with all applicable regulatory and compliance requirements
• Complies with all standard operating policies and procedures

Education

• Bachelor's Degree preferred
• Associate's Degree with relevant sales and/or event management experience considered preferred

Experience

• 1-3 years of direct business to business sales experience preferred

Knowledge, Skills and Abilities

• Proven track record of sales success
• Thrives in a self-motivated and self-directed work environment
• Must have excellent analytical, planning, strategic and decision-making skills
• Ability to be resourceful, flexible, adaptable; possess excellent problem-solving skills
• Demonstrates poise and willingness to confidently engage and interact with a wide variety of audiences
• Must possess excellent time management and organization skills, and able to manage detailed information
• Skilled in persuasive communication, being able to be direct in a respectful manner
• Excellent ability to communicate, encompassing written, verbal, and presentation skills
• Ability to prepare information needed for meeting agendas, educational and motivational presentations, blood drive promotion, trainings, and analytical reports; and the ability to communicate and deliver that information effectively

Licenses and Certifications

• A current valid driver's license and good driving record required